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Customer Testimonials

Testimonial by S. Dunstan HALLETT COVE 5158 18-Jan-2005
Subject: Quick Delivery

Quick delivery, exceptionally well packaged. Good communicator
Testimonial by A Den Boer TOOTGAROOK 3941 17-Jan-2005
Subject: Thanks

Thanks for a super duper transaction and great packaging! Will deal with again. Excellent service!
Testimonial by V. Krempl ZETLAND 2017 14-Jan-2005
Subject: Extremely Fast

Extremely fast delivery + Excellent communication. A pleasure to deal with.
Testimonial by D. Kinder CARINA 4152 14-Jan-2005
Subject: Well Packaged

Well packaged, matched description. Arrived very quickly
Testimonial by P.Stafford DEVONPORT 7310 31-Dec-2004
Subject: Good Service

Good service, prompt emails, great product. Thanks Heaps
Testimonial by P. Jewitt BRAHMA LODGE 5109 6-Jan-2005
Subject: EXCELLENT!!

EXCELLENT!!, super fast delivery, really well packed. top stuff
Testimonial by K. Pryor SOUTH MELBOURNE 3205 4-Jan-2005
Subject: Easy to deal

Easy to deal with, arrived fast, packed well. Thanks
Testimonial by B. Oliwa STANMORE 2048 13-Jan-2005
Subject: Prompt delivery

Prompt delivery, item as described. Thank You very much!
Testimonial by D. Free 16-Nov-2004
Subject: honesty

Greg, I really appreciate your honesty and advice.
Testimonial by K. Holland CAULFIELD NORTH 3161 16-Jan-2005
Subject: rapid sale

Excellent and rapid sale.
Testimonial by P. Tregillgas, St PETERS 2044 19-Jan-2005
Subject: Fantastic

Fantastic fast delivery, Many Thanks.
Testimonial by J. Garlin HOBART 7000 19-Jan-2005
Subject: No Problems

Excellent sale and service, fast friendly communication. No problems.
Testimonial by L. Rocka ALBERT PARK 3206 20-Jan-2005
Subject: Prompt Handling

Prompt handling and well packed. Would not hesitate to buy again.
Testimonial by G. Candy EVATT 2617 21-Jan-2005
Subject: Very Highly rec

Very highly recommended, fantastic service, 36hrs from purchase to delivery.
Testimonial by D. Uicich CATHERINE HILL BAY 2281

EXCELLENT! Good comms, quick dispatch by courier. THANK YOU.
Testimonial by A. van der Heiden, BEROWRA 2081 1-Feb-2005
Subject: A major +

A major + Item as described - and great service.
Testimonial by D. Aubrey MELBOURNE 3004 1-Feb-2005
Subject: Very easy

Very easy to deal with. Excellent ...
Testimonial by Q. Luu BELMORE 2192 3-Feb-2005
Subject: Excellent Service

Excellent Service. Received goods the day after I paid - perfect condition.
Testimonial by M. Thomas GYMPIE 4570 3-Feb-2005
Subject: Fast and reliable.

Fast and reliable.
Testimonial by M. Hallowell BOWRAL 2576 6-Feb-2005
Subject: A Pleasure

A pleasure to deal with. Thanks.
Testimonial by B Bryant ATTWOOD 3049 7-FEB-2005
Subject: A Pleasure to

A pleasure to deal with. Item as described and well packed.
Testimonial by G McDOnald EAGLE FARM 4009 8-Feb-2005
Subject: Thanks. Fast service

Thanks. Fast service & received item as promised.
Testimonial by M Fine SYDNEY 2065 9-Feb-2005
Subject: Prompt

Prompt delivery; Good communication; Thanks!
Testimonial by J Havranek FAIRLIGHT 2094 9-Feb-2005
Subject: Excellent quick

Excellent quick delivery via registered post. Thanks!
Testimonial by S. Bryant ENDEAVOUR HILLS 3802 10-Feb-2005
Subject: Excellent service!

Excellent service! Just what my brother needed for school. Absolutely Recommend.
Testimonial by I Arslan MELBOURNE 3046 11-Feb-2005
Subject: Quick Delivery,

Quick Delivery, good transactions, perfect packing.
Testimonial by J Chavarria GLEN WAVERLEY 3150 11-Feb-2005
Subject: Great product,

Great product, Prompt delivery, Excellent communication! Highly Recommended!
Testimonial by W. Roscoe HAMLYN HEIGHTS 3215 14-Feb-2005
Subject: Fantastic

Fantastic communications, great buy, fast delivery!! Thank you!!
Testimonial by J. Kickery DALTON MASSACHUSETTS 15-Feb-2005
Subject: Very Understanding

Very understanding. Great experience.
Testimonial by D. Macfarlane RED HILL SOUTH 3937 17-Feb-2005
Subject: Quick response

Quick response, Professional service, recommended by happy customer.
Testimonial by F. Baihaqi CARNEGIE 3163 19-Feb-2005
Subject: Item as described

Item as described, First quality SD card, Great transaction, HIGHLY RECOMMENDED!!
Testimonial by D. Callegari CAMPBELLFIELD 3061 18-Feb-2005
Subject: Good

Good communication & quick delivery. Thanks!
Testimonial by L. Docwra MIRANDA 2228 18-Feb-2005
Subject: Item arrived

Item arrived quickly and as described. Highly recommended.
Testimonial by L. Valkova MENTONE 3194 18-Feb-2005
Subject: Wonderful

Wonderful and so friendly. Even followed up post office bungle!
Testimonial by N. Case BULLSBROOK 6084 20-Feb-2005
Subject: Happy

Happy with purchase. good communication with seller. No Hassles.
Testimonial by P Brunner VALLEY VIEW 5093 22-Feb-2005
Subject: Great product

Great product Fast E-mails Fast Delivery would deal again no probs!
Testimonial by C. Wylie TATONG 3673 23-Feb-2005
Subject: Excellent seller,

Excellent seller, fast delivery, AAA service. Thanks.
Testimonial by M. Pironti ROXBURGH PARK 3064 24-Feb-2005
Subject: Excellent

Excellent service, highly recommend
Testimonial by M.Stevens SMITHS LAKE 2428 24-Feb-2005
Subject: Fast transaction

Fast transaction, quick postage, will deal with again.
Testimonial by J. Ross BLACKHEATH 2785 24-Feb-2005
Subject: Excellent

Excellent , Quick, smooth and easy transaction/communication and product.Thanks
Testimonial by R. Seeber BELGRAVE 3160 25-Feb-2005
Subject: Excellent

Excellent service & communication. Highly recommended AAA+++
Testimonial by C. Curran CAMBERWELL 3124 25-Feb-2005
Subject: Received ccard

Received card promptly, fast communication FANTASTIC SERVICE, thank you.
Testimonial by C. Cardinal NGUNNAWAL 2913 26-Feb-2005
Subject: Absolutely fantastic

Absolutely fantastic service at a great price....
Testimonial by P. Feldman BELWYN NORTH 3104 2-Mar-2005
Subject: Fast

Fast and efficient service. Can buy with confidence.
Testimonial by P. Mattingly DAW PARK 5041 3-Mar-2005
Subject: Memory arrived

Memory arrived quickly, no problems, would recommend to anyone.
Testimonial by V. Sagar KALEEN 2617 3-Mar-2005
Subject: Fast

Fast and just got it efficiently.
Testimonial by B. Worland MOORABBIN VIC 3189 8-July-2005
Subject: Thoroughly recommend

Thoroughly recommend dvddreamtime.com.au. Prices are very competitive and the service quick and efficient. The progress of your order is always conveyed to the buyer. Will use this site again.
Testimonial by Chilli House Design, CROWS NEST 2065 9-June-2005
Subject: Just received

Just received the cards. Thanks heaps for your promptness. I will definitely be referring your business to anyone who could benefit. If only there were more suppliers who offered your level of customer service.
Testimonial by G. Donnelly, CAMP HILL 4152 13-Jul-2005
Subject: Very prompt

Very prompt delivery, highly recommended.
Testimonial by L Jones BOWRAL 2576 14-Jul-2005
Subject: h iGreg

Hi Greg, Thankyou so much for the fantastic, quick and reliable service I received when purchasing my filter from you. I will be using my filter for the first time today, and I cannot wait. Looking forward to doing business with you in the near future. Regards Leianne
Testimonial by A. Amat Sydney 2000 15-8-2005
Subject: Thanks Greg

Thanks Greg for keeping me updated throughout the whole process. Goods arrived today prompt and professionally packed.
Testimonial by B. Seers ENGADINE 2223 7-9-2005
Subject: Kodak

Hi Greg, I am not normally one to buy on the internet but your price for a polariser and adapter was too good to miss. It was a little more than half the Kodak RRP and you included delivery. Considering that you didn't stock the adapter, the time from order to receipt (7 days) was excellent. I also appreciated you keeping me informed of the order progress. Thanks once again -- Bob
Testimonial by I. Steinhardt ATHERTON 4883 10-Sep-2005
Subject: Your prompt

Your prompt service and advice is appreciated. Ian
Testimonial by T Soon SCARBOROUGH 4020 21-SEP-2005
Subject: Memory Stick

Hi Greg Just letting you know that I have received the memory stick. Thank you very much for keeping me informed as to the progress of the order. Look forward to doing more business in the future and I have also recommended your website to others. Cheers Tony.
Testimonial by F Parsonage WAIKIKI 6169 18-Oct-2005
Subject: The Best

The best service I have ever received on the Internet. I have had emails answered immediately and updates on my order sent without any prompting. The Dreamtime site is on my favourites list and will be my only source for photographic components.
Testimonial by M. Ng MELBOUrNE 3000 10-Oct-2005
Subject: I am more

I am more than pleased by the service provided and will certainly be a returning customer for my photographic needs in future.
Testimonial by K. Huppatz DUBBO 2830 9-DEC-2005
Subject: Great

Great service Greg. I'll be back.
Testimonial by J. Perino WONTHAGGI 3995 9-Dec-2005
Subject: Thanks

Thanks, timely. responsive and problem solved
Testimonial by R Heaton BULLABURRA 2784 12-Dec-2005
Subject: Thanks For

Thanks for the fast and friendly service. It will be a pleasure to do more future business with you. The bag is just what I wanted and those little cases are OK. Thanks again.
Testimonial by A Corlett NEW BEITH 4124 17-Dec-2005
Subject: hi Greg

Hi Greg, thank you very much for the great service, the lens arrived in perfect condition yesterday and I have spent all day playing with it and having great fun. It really has improved the camera's capabilities beyond what I expected. Your service and delivery was fantastic and I certainly will be buying more via your web site again when I replenish my bank account, perhaps next a great wide angle or fisheye lens. I cannot believe how quick everything arrived and especially at Xmas time as well. Your emails to me re the lens were very prompt and certainly proved that your expertise was spot on. Keep up the great site and fast delivery of goods. Many thanks and have a great Xmas
Testimonial by N Wells BURNIE 7320 7-Feb-2006
Subject: Service

Hi Greg Service was excellent and communication A1. Very much appreciated and will certainly do business again. I have signed up for your newsletter - this is a great idea - a very easy way to keep up to date. Many Thanks
Testimonial by F Meli GUILDFORD 2621 7-Feb-2006
Subject: Just received

Hi Greg I just recieved my order this morning. Thak You for keeping me informed and have no complaints. I will be happy to order from you again.
Testimonial by D Richardson INNISFAIL 4860 28-Jan-2006
Subject: Service!

Service? Unbelievable service, packed and ready to ship immediately, on a Saturday night!
Testimonial by S Reynolds REYNELLA 5161 9-Jan-2006
Subject: MONOPOD

Greg My monopod arrived this morning, thanks for the fast efficient service.
Testimonial by K. Coppalotti, GREENS CREEK 2570 11-Feb-2006
Subject: Wow

Wow, great service, Greg checked on whether my Manfrotto 468MGRC2 Ball head was available before I placed the order and had it delivered in 2 days flat, that's a record for me from an Internet supplier. My local Bricks and Mortar store quoted 4 - 6 weeks delivery time!
Testimonial by P. Sfikakis WERRINGTON DOWNS 2747 14-Feb-2006
Subject: Hi Greg

Hi Greg, The lens was delivered today. I commend you for your service and communication, best buying experience on the NET up to now.
Testimonial by L. Arnold West Chatswood, 1515 21-Feb-2006
Subject: Thanks Greg

Thanks Greg. Goods arrived promptly and in excellent condition. Your responsive communication is appreciated.
Testimonial by N King, CHIPPING NORTON 2170 27-Feb-2006
Subject: Greg

'I am a risk manager for an insurance based consultancy group, and VERY hesitant about on-line trading. After visiting Greg's website, and realizing that I would save some 60-70% of the cost of products sourced from the local retail store, I took the plunge. Greg answered my queries, offered relevant advice, and kept me up to date re progress of the order. The package arrived promptly, with goods soundly wrapped and exactly what I had ordered (and it all works!). I would recommend this site/ business to anyone seeking massive savings and excellent on-line service. I will use this site again.
Testimonial by J. Faragher NICHOLLS ACT 2913 17-JUn-2006
Subject: First Class

First class service and delivery. Why try anywhere else. Jack.
Testimonial by J O'Conner PALM BEACH QLD 4221 13-Jul-2006
Subject: looking

I was looking for friendly professional service and that is what I got - along with updates as to the status of my order - I will be back. Cheers John.
Testimonial by B. Griffith MOOLOOLABA QLD 4557 18-Jul-2006
Subject: Dear

Dear Greg, Thank you for the business like manner you showed with my purchase, and your e-mails that kept me up to date in the prompt delivery, I feel that we could do more business in the future.
Testimonial by A Petschack ANNANDALE NSW 2038 18-Jul-2006
Subject: Wasting

After wasting hours trawling Sydney photo stores in vain, I should know better. I always come back to Greg. Just like having your own personal shop assistant to run around and find EXACTLY what you want. Very helpful and GREAT service
Testimonial by M. Lo DUNCRAIG WA 6023 3-Aug-2006
Subject: Totally dependable

Totally dependable and excellent customer service always. I am completely satisfied with my experience here and have no hesitations in recommending this site. Thanks Greg.
Testimonial by G. Stratford WEST PENNANT HILLS NSW 2125 4-Aug-20
Subject: Order dispatched promptly.

Order dispatched promptly. Price good. Email feedback good. Packaging good. Items true to label and in perfect condition. I cannot ask for more than this. Regards, George
Testimonial by D. Connors BENALLA VIC 3672 9-Aug-2006
Subject: Excellent service

Excellent service,order confirmation and shipment status as quick as. Highly recommended Will use again,
Testimonial by L. Lonke EAST SYDNEY 2010 14-Aug-2006
Subject: Great feedback

Great feedback and responses. Patience and effectiveness. Very happy with an online servic
Testimonial by J Shai-Hee BEVERLY HILLS NSW 2209 15-AUg-2006
Subject: I hunted

I hunted all over Sydney (Australia) for this particular lens filter and camera hood for my new Nikon digital camera and all the answers I received was "we do not have them in stock but can get them in for you in a week or so and a deposit is required first". I telephoned Greg Smith from DVdreamtime Photo Accessories in Latham, Canberra and talked to him for about 20 minutes regarding camera accessories in general and I was amazed to learn how much he knows and he was extremely helpful too. However I gave him the order for the accessories for my Nikon and the goods were at my door step within a few days. Not bad service for a new and first time customer! From Joe, (happy customer)
Testimonial by M. Green EDITHVALE VIC 3196 10-Jul-2006
Subject: We required

We required a lens which wasn't "run of the mill". DVDreamtime's ability to source the lens and deliver within a short timeframe is nothing short of outstanding !!!! Michael Green, Drift Media
Testimonial by D L Smithdale PARKWOOD WA 6147 10-Apr-2006
Subject: Hi Greg:

Hi Greg: Monopod and Head arrived this morning. One thing is assured, it is quality when dealing with Manfrotto equipment. Great service all the way Greg, unsurpassed communication with a personal touch,
Testimonial by C Fell NEWCASTLE NSW 2300 12-Apr-2006
Subject: Shipping packaging was excellent

Shipping packaging was excellent. Goods arrived on time in perfect condition. Price was good. Greg gave me an accurate estimate of delivery time and kept me informed as the order progressed. I'll use this supplier again. Chris.
Testimonial by C Mackie BANGOR NSW 2234 21-Apr-2006
Subject: Great communication

Great communication and postage time, highly recomend
Testimonial by F Alton SUCCESS WA 8-May-2006
Subject: truly appreciated!

a trusted online shop - prompt service and we as customer always been informed what was happening with our ordered and knowing that i am not only one to be serve, this habit to keep us inform is a service that i truly appreciated! Frans SUCCESS PERTH
Testimonial by B Quartermaine ROBERTSON NSW 2557 16-Mar-2006

Testimonial by J. Reppin MOUNT GAMBIER 5290 1-Sep-2006
Subject: Thanks for the great service

Thanks for the great service, the item I ordered arrived this week. 100% happy with all aspects of my order. Delivery speed was fantastic..!!
Testimonial by J. Hosken BATHURST 2795 8-Sep-2006
Subject: Thanks for keeping

Thanks for keeping me up-to-date in regards to the order status throughout the process, much appreciated. Excellent service and I’m sure I’ll be a return customer.
Testimonial by R. GOlla QUAKERS HILL 2763 15-Sep-2006
Subject: Thanks a lot for

Thanks a lot for an excellent service, returning enquiry calls promptly and updating whereabouts of purchase and delivering the goods fast. Thanks again,
Testimonial by L. Lam MACGREGOR 4109 21-Sep-2006
Subject: Thanks, goods

Thanks, goods delivered promptly with efficient and professional correspondence and updates. Much appreciated,
Testimonial by J. McNally Caringbah South 2229 1-Oct-2006
Subject: Excellent service

Excellent service and products always arrive quickly and are well packaged
Testimonial by B. Webster SURRY HILLS 2010 15-Oct-2006
Subject: Dear Greg,

Dear Greg. Thank you for adjusting my order, for not charging me extra for postage, for sending the order so promptly, for having such an easy to navigate site and for your great communication. All the best. Brian
Testimonial by R Cottrell Baulkham Hills NSW 2153 3-Dec-2007
Subject: Fabulous service

Fabulous service and advice including order update along the way. I could not have asked for better service and delivery. Thank you so much. cheers, Rosie
Testimonial by K Drechsler Frankston VIC 3199 1-Dec-2007
Subject: Thanks for the prompt, efficient service.

Thanks for the prompt, efficient service. A pleasure doing business. Regards KenD
Testimonial by M Walter Singleton NSW 2330 19-Nov-2007
Subject: Excellent service

Excellent service. Was not forgotten about when placed on back order. Much appreciate your help in keeping my camera equipment in excellent condition.
Testimonial by G Knight Dubbo NSW 2830 5-Nov-2007
Subject: Your service has been great

Dear Greg, Your service has been great, as I am looking to better myself doing portrait I am sure to do business with you again. Thanks George Knight
Testimonial by E Russell Blacktown NSW 2148 28-Oct-2007
Subject: Thanks Greg

Thanks Greg. Everything arrived on Friday. All works well.
Testimonial by J McPherson Bungendore NSW 2621 18-Oct-2007
Subject: Fast service

Fast service with heaps of important feedback. The product I purchased was very good value compared to other companies I researched. Tremendous Greg, I will shop with you again and recommend you to others. Julie McPherson
Testimonial by S Peyou Currarong NSW 2540 4-Oct-2007
Subject: Thanks for the super fast delivery

Hi- Thanks for the super fast delivery! Great Service. Cheers, Sally
Testimonial by G Slack Cranebrook NSW 2749 25-Sep-2007
Subject: Thank you for your excellent prompt service

Thank you for your excellent prompt service. Product also met all my expectations. Thanks again.
Testimonial by C Dixon Tathra NSW 2550 10-Sep-2007
Subject: Great service. Fast delivery. AAA+.

Great service. Fast delivery. AAA+.
Testimonial by W Vance Mylor SA 5153 26-AUG-2007
Subject: Excellent communications and helpful service.

Excellent communications and helpful service.
Testimonial by D Marshall Thornlie WA 6108 2-Aug-2007
Subject: Thank you for excellent service

Thank you for excellent service and fast delivery will definitely order again
Testimonial by P Walker Warragamba NSW 2752 31-Jul-2007
Subject: Thanks for the continuous updates

Thanks Greg for the continuous updates and excellent service. Regards Philip
Testimonial by C Elphick Landsdale WA 6065 19-Jul-2007
Subject: thank you for your prompt

Greg I have already sent an email, but once again thank you for your prompt service and expert advice - it is much appreciated. Regards Craig Elphick
Testimonial by I McDonald Kirrawee NSW 2232 17-Jun-2007
Subject: Service was excellent

I think the service was excellent. Good communication which is essential and prompt service. Thanking you Ian McDonald
Testimonial by P Brown Victoria Point QLD 4165 2-Jun-2007
Subject: Many thanks

Many thanks could not be happier with the service and quality of the Product. Kind Regards Peter Brown
Testimonial by M Sherman Kingsbury VIC 3083 29-May-2007
Subject: Up to Date

This is the first time I have used Greg’s web site. Very well thought out and easy to use, and it is time well spent browsing it. When I had decided what to buy, the purchase area was well thought out and easy to use. Other company could do better by following Greg’s after order procedure, have been kept up to date by email as to the status of my order.
Testimonial by L Moore Port Macquarie NSW 2444 23-May-2007
Subject: Service has been perfect

I have now made a number of purchases from Greg Smith's DVDreamtime. Each time the service has been perfect. I have received fast responses to my orders, and fast delivery, as well as good, clear information when an item is not immediately available. Those items which were not immediately available were supplied within a relatively short time anyway, and Greg's good communications remove the uncertainty which might otherwise arise in those situations. I can strongly recommend DVDreamtime. Les Moore
Testimonial by P Lee Strathfield NSW 2135 23-Apr-2007
Subject: Very Impressed

Dear Greg, Thanks for your prompt shipment of my battery. The battery works beautifully. I am very satisfied with your product and your professional services and I am very impressed with your customer focus attitude. Best Regards. Peter Lee
Testimonial by H Slater Kirrawee NSW 2232 18-Apr-2007
Subject: Many thanks

I ordered my Gorillapod SLR-Zoom tripod on Tuesday and I have just taken delivery of it less than 24 hours later. Many thanks for the great service. Hazel Slater
Testimonial by P Leow Hawthorn VIC 3122 2-Apr-2007
Subject: A pleasure to do business with

From: phleow@gmail.com Subject: feedback Date: 2 April 2007 11:46:56 AM To: feedback@dvdreamtime.com.au Thank you for the excellent service - prompt email response, excellent packaging, doing your best to provide fastest delivery. A pleasure to do business with. Kind regards Paul
Testimonial by J Davies Currumbin QLD 4223 30-Mar-2007
Subject: Thank you.

Hi Yes, I'm very happy with the service. Received parcel this morning and everything is in order. Thank you. Joe Davies
Testimonial by P Foley Georges Hall NSW 2198 22-Mar-2007
Subject: I would not hesitate to return

I am very happy with your service, and the product I purchased, I have not ordered off the net for years, after being ripped off on ebay, your immediate communication to my emails put my mind at rest, and your offer of a loaner if any delays is beyond what i expected, I would not hesitate to return to you on my next purchase, Many thanks Phil Foley
Testimonial by I White Strathalbyn SA 5255 13-Mar-2007
Subject: Very happy

Hi Greg, Very happy with prompt service and keeping me informed regarding progress of order. Thanks. Regards, Ian White.
Testimonial by S Lawson West Pennant Hills NSW 2125 9-Mar-2007
Subject: Very professional and helpful

Very professional and helpful
Testimonial by R Wing Goulburn NSW 2580 27-Feb-2007
Subject: very impressed

Thank you for your updates about my order and your rapid delivery. I accidentally found your store through ebay and I am very impressed with the quality of your products and service, as well as your good prices. I will undoubtedly purchase from you again. Richard
Testimonial by L Blair Gungahlin ACT 2912 24-Jan-2007
Subject: Always count on your service

Thank you very much for the Panasonic Digital Video battery. It is exactly what I needed. Your service is so efficient and extremely fast! Incredible. This was my third time buying something off you. I'm very happy to know that I can always count on your service and will definitely come back for any video or camera needs. Best regards, Lina Blair
Testimonial by D Merrick Sydney NSW 2000 9-Jan-2007
Subject: no hesitation

I would have no hesitation in purchasing future items from your company. Your "order history" gives the customer an up to date running progress of the order. Secondly this order took only 1 day to process, excluding AustPost, not bad.
Testimonial by J Simmons Beecroft NSW 2119 21-Nov-2006
Subject: Thanks for your great service

Thanks for your great service. Bag arrived today. Very fast delivery. Thank you for your advice on how to measure up and for your fabulous service delivery. Jame Simmons
Testimonial by C Schultz Casuarina NT 0811 20-Nov-2006
Subject: Thanks once again

Thanks once again for your fast service. Normally everything coming to Darwin comes via 'snail mail' but your items always arrive so timely via Express Post. Pleasure dealing with you again. Thanks.
Testimonial by G Roberts Blackwood SA 5051 10-Oct-2008
Subject: A Brilliant Service

Greg, a brilliant service which has enough flexibility to help people like me; at the last minute! Well done and many thanks for your help.
Testimonial by J Taylor
Subject: The usual prompt service

Camera bag arrived today as indicated. The usual prompt service. Many thanks
Testimonial by P Murphy
Subject: Great service, excellent communication

Great service, excellent communication, fast delivery time item arrived very well packed. Thank you Greg
Testimonial by Robert
Subject: All good again

All good again , thanks for the prompt service cheers and have a good xmas.
Testimonial by H. Slater
Subject: Many thanks

Greg,? Many thanks for the chasing around you had to do in order to fulfil my order.? The plates and cap arrived this safely?morning. Happy New Year
Testimonial by M. Rickard
Subject: Very attentive service

Very attentive service. Would highly recommend dvdreamtime.
Testimonial by A. Warner
Subject: Excellent service

Excellent service great communication would be happy to deal with again thank you Greg
Testimonial by B. Todd
Subject: I am very impressed

As first time user I am very impressed with the level of service and feedback provided and will be using this service in the future , many thanks
Testimonial by B. Reynolds
Subject: I?ll be back

Thanks Greg. I?ll be back.
Testimonial by M. Langton
Subject: Thanx for all your advice

Greg, Thanx for all your advice and help. Great service and A1 delivery. See you next time!!!!
Testimonial by Barry
Subject: the most comprensive stock

Hi Greg, You have the most comprensive stock for this product, I have seen. My first order was easy, and you were very fast in processing it. Will use again. Cheers Barry.
Testimonial by Z. Lloyd
Subject: exactly as described

Hello, I have now purchased 2 items from DVdreamtime. The items have been exactly as described, the shipment time is Super Fast and the communication is top rate.?I would?definitely deal with this company again.
Testimonial by H. Turnbull
Subject: Informative, prompt

Informative, prompt, and concise
Testimonial by T. Murray
Subject: Prompt

Thanks Greg for dealing so promptly with my email enquiry and for getting my order out so quickly. I have now purchased photographic gear from 3 different internet shops- your service and delivery was easily the best. You also stock a lot of product that you do not see elsewhere. Thanks again Trevor Murray
Testimonial by M. Roche 24-1-2008
Subject: Great price and amazing delivery

Hi?Greg- Many thanks.Great price and amazing delivery. I will be back-? Maurie Roche.
Testimonial by C. McCarthy 29-1-2008
Subject: usual great service

Greg- Just received my order- as usual great service and good communication.
Testimonial by D. Curnow 5-2-2008
Subject: Thanx Greg

all is well- quick delivery- look fwd to doing future business-cheers- regards?Dannie
Testimonial by W. Rogers 18-2-2008
Subject: exactly what I?was looking for

I stumbled across your web site by accident and found exactly what I?was looking for in an instant where other sites made things hard to find. Since placing an order with you the feed back regarding the order has been wonderful. Full marks for customer service!
Testimonial by B. Tebbutt 22-2-2008
Subject: Thankyou for your prompt delivery

Thankyou for your prompt delivery- my tripod turned up in good condition and it was very easy purchasing ?this way. Thanks again
Testimonial by A. Hawkes 27-2-2008
Subject: great

Order filled in two days great could not be more pleased
Testimonial by C. Cifuentes 18-3-2008
Subject: thank you for the impressive service

Just a quick message to say thank you for the impressive service. I ordered late Friday night and the tripod I ordered was delivered to my office by 9:30am the following Tuesday. My only regret would be the time I wasted trying to find what I wanted in Sydney's poorly stocked retail stores.Thanks again- Curtis Cifuentes
Testimonial by E. Harris 1-4-2008
Subject: thanks once again

Hi Greg- thanks once again for the great service. I really appreciate the email updates on my orders. Looking forward to shopping with you again in the future. Eileen
Testimonial by M. Kirschke 2-4-2008
Subject: a large range of products

DVdreamtime appears to stock a large range of products recorded online- including some items not easily found elsewhere. The email feedback is good- providing regular updates of transactions progress- and the products arrive when expected. In fact- DVdreamtime really stands for Digital & Video Stress-free Acquisitions.
Testimonial by G. O'Rourke 5-4-2008
Subject: Good communication

Good communication. Quick shipment. A very pleasant buying experience.
Testimonial by Alex 15-4-2008
Subject: Thanks for the quick service

Hello Greg Thanks for the quick service -items arrived as described. Regards?Alex
Testimonial by Jacek 16-4-2008
Subject: Thanks for your prompt response

Dear Greg- Thanks for your prompt response- just received my goods- very happy with your service and looking forward to do more business with you.
Testimonial by D. Horne 16-4-2008
Subject: Excellent communication

Excellent communication-great to deal with.Thank you.
Testimonial by D. Duncan 17-4-2008
Subject: I am very happy

I am very happy with the service I have received. Thank you.
Testimonial by D. Horne 1-5-2008
Subject: second dealing

This is my second dealing with Greg- and on both occasions the communication and service were first class. Thank you. Dave Horne.Brisbane.
Testimonial by D. Griffin 15-5-2008
Subject: Many thanks

Many thanks for your prompt service. You kept me informed of the progress of my order- and the goods arrived safely and well packed.
Testimonial by D. Preston 21-5-2008
Subject: Speed of service

Speed of service- ease of use of the ordering system and the range of stock you have will keep me coming back time and time again. Always a pleasure to do business with. Cheers Dave
Testimonial by J. Waite 16-7-2008
Subject: one of the best

I have found the service from your site to be one of the best in the photography business.?Orders are dispatched immediately and if there is a problem with stock supply I am kept appraised of the situation.?I would recommend your site to everyone. Thanking you- Jeanette
Testimonial by J. Taylor 5-8-2008
Subject: Thanks again

Thanks Greg- the monopod head arrived today without any problems. Thanks again for the great advice and service.
Testimonial by M. Fairskye 5-8-2008
Subject: VERY happy with all aspects

The Manfrotto 715SHB arrived today - am VERY happy with all aspects of the experience - the phone call to advise this model was out of stock- you tracking one down when I said I really needed this particular tripod- and its prompt arrival.? Look forward to doing business with you again. All the best- Merilyn Fairskye
Testimonial by N. Crainie 7-8-2008
Subject: top product

Hi Greg- top product- available- well packaged and super fast delivery- new cost and shipping was cheaper than second hand on eBay I'll be back. Regards. Norm
Testimonial by G. Harvey 11-8-2008
Subject: Highly recommend

Highly recommend. Good prices- prompt dispatch and great communication by phone and email. I will be a regular customer. Well done Greg
Testimonial by G. Roberts 14-8-2008
Subject: Brilliant

Just to report that one word sums-up your service to me;- Brilliant. My thanks for not only delivery of goods but for informing me as to the processing status. I was informed that the items were out of stock and when they would be expected to arrive- even an apology for the delay! I can therefore have no hesitation in granting full marks?and hope to be in a position to avail myself of your Service again soon.
Testimonial by T. Stieglitz 15-8-2008
Subject: Thanks heaps

Thanks heaps for organising?overnight shipping directly?from supplier - impressive service! Thomas
Testimonial by B. Wilson 26-8-2008
Subject: A real pleasure

A real pleasure doing business with Greg. I shall tell all my photographer friends to do business with him. I shall be ordering more goods in the future from this website.
Testimonial by S. Badar 26-8-2008
Subject: the best products and prices

Hi Greg- I would like to appreciate the fact that apart from having the best products and prices you have some thing that? your competitors will envy ...its your consistency to provide the best customer experience
Testimonial by R. Gardini 3-9-2008
Subject: service?and delivery is excellent

Your prices- service?and delivery is excellent- as always. Best regards- Ray Gardini
Testimonial by Renate 4-9-2008
Subject: Thank you for the excellent service

Thank you for the excellent service. I ordered the bag on Wednesday and it arrived Thursday. The bag is just the right size and I can?t fault its quality. Thanks again-
Testimonial by Munier 10-9-2008
Subject: no hesitation recommending you

After exhausting every Melbourne Camera and Accessory shop and also finding many online suppliers did not have the step ring I wanted in stock- I contacted yourselves. Not only did you actually stock the item- I also received the step ring within a day- despite you being in the middle of shifting locations of your store. I would have no hesitation recommending you to anyone. Regards Munier
Testimonial by B. Hillman 14-9-2008
Subject: responsive and reliable?service

Thank you- Greg- for your responsive and reliable?service. In spite of being in the middle of a move Greg?took my calls - even in transit- answered my queries and?responded promptly?to my requests.
Testimonial by P. Carter 17-9-2008
Subject: foolish to shop anywhere else

I needed an Hoya orange filter and ordered one from Greg. He emailed me yesterday and advised that the item was on its way . It arrived this morning before breakfast. That is what I call great service. I can't recomment him highly enough. You would be foolish to shop anywhere else.
Testimonial by B. Bunning 20-9-2008
Subject: great service

Greetings - Goods ordered late PM on Tuesday-16th ---arrived in post - 11.30 AM on Thursday great service
Testimonial by R Cottrell 25-9-2008
Subject: As always excellent service

As always excellent service- many thanks. Cheers- Rosie
Testimonial by J Doutch 26-9-2008
Subject: Recommended!

Quick service- goods as ordered- great price. Recommended!?? Thanks
Testimonial by G Suresh 26-9-2008
Subject: all round great service

Hi Greg- You responded promptly to my?query- and?the product arrived safe and well. An all round great service i would recommend!
Testimonial by T. Zajak 5-10-2008
Subject: Thanks very much

Thanks very much for delivery. Tripod arrived very fast?with good condition. I am very happy with service of your company even with my pure language skills. Thanks again for advice about with tripod should I buy - HI IS BEAUTIFUL !! I hope dilling again with you. Best Regards
Testimonial by J McLay 9-10-2008
Subject: a fantastic source

This shop is a fantastic source for anything and everything camera related. I experianced A+ service and they even saved me some money!
Testimonial by G McCrudden 10-10-2008
Subject: Many thanks

Many thanks for the great service. I have referred several of my colleagues from Coastguard to your site in the hope that they will purchase the photographic equipment they need.
Testimonial by B. Hillman 14-9-2008
Subject: responsive and reliable service

Thank you- Greg- for your responsive and reliable service. In spite of being in the middle of a move Greg took my calls - even in transit- answered my queries and responded promptly to my requests.
Testimonial by J Doutch 26-9-2008
Subject: Recommended!

Quick service- goods as ordered- great price. Recommended! Thanks
Testimonial by R. Gardini 3-9-2008
Subject: service and delivery is excellent

Your prices- service and delivery is excellent- as always. Best regards- Ray Gardini
Testimonial by B. Bunning 20-9-2008
Subject: great service

Greetings - Goods ordered late PM on Tuesday-16th ---arrived in post - 11.30 AM on Thursday great service
Testimonial by B. Reynolds
Subject: I will be back

Thanks Greg. I will be back.
Testimonial by Fiona Upward 16-Oct-2008
Subject: So speedy!

I would never have believed an ordered item could arrive so quickly - ordered at 2pm, and arrived 9am next day. And a great price too. I'll be cruising this website a lot from now on. Thanks Greg!
Testimonial by John Wiley 17-OCT-2008
Subject: Great Service

Awesome service, great price for a good product, will buy from them alot more in the future.
Testimonial by R. Gardini 3-9-2008
Subject: service and delivery is excellent

Your prices- service and delivery is excellent- as always. Best regards- Ray Gardini
Testimonial by A Savage 20-OCT-2008
Subject: Customer Service

Hi Greg, good price and great service - there is always a small moment of heart-in-mouth when you pre-pay a substantial amount of money for gear from a site you've not previously used. My new Manfrotto tripod arrived by registered mail today, in good order, two working days after ordering. I'll happily continue to shop from your site. Many thanks, BigAl
Testimonial by Kevin Humphreys 23-Oct-2008
Subject: Hoya UV Super HMC filter

Extensive range of photo accessories. Greg was very responsive in advising status of stock and delivery. The filter was not in stock at time of ordering, but it arrived safe and sound in Perth within five working days. Well done Greg!
Testimonial by Peter Moglia 29-OCT-2008
Subject: Raynox 150

I ordered a Raynox 150 on Tuesday around 10am and it arrived the next morning before 10am. To me that is fantastic service. This was made even better by the email updates on the progress. I would certainly do business again with your company.
Testimonial by Raoul Kochanowski
Subject: Domke Jacket

Excellant prompt and efficient service , the jacket was delivered within a couple of days . Correct size and colour. thanking you.
Testimonial by John Milbank 28-Nov-2008
Subject: First order

I was not dissatisfied at all with my first purchase from Greg. My order for a filter was handled promptly on a weekend, the product was mailed on Monday and arrived in good order on Wednesday. Most pleasing was Greg's professional communication...it was nice to receive updates from a business without having to chase them.
Testimonial by Efrain Felipe 4-DEC-2008
Subject: Order 3797

I received what I ordered yesterday 3 Dec 08 and everything is in order. It's better than shopping to photographic stores and not finding what you wanted or they are out of stock. Fantastic service and highly commendable!
Testimonial by Julie Rodman 5-DEC-2008
Subject: W3798

Thankyou for the fast efficient service received Friday 5th Dec, and the fridge magnet.
Testimonial by Colin 18-Dec-2008
Subject: Skylight Filters

My original order for a Hoya Filter (37mm) could not be filled as thses are apparently no longer available. An immediate response by Email followed by a telephone call saw me oder a substitute filter unit which arrived by mail within three days. Consequently I have no hesitation in recommending this site. Very professional approach to customer satisfaction matched by the level of service.
Testimonial by Robyn Lokan 20-Dec-2008
Subject: Excellent Transaction

The tripod I ordered on Tuesday afternoon arrived Friday afternoon, well packed and exactly as described. I was impressed with the website in the way that it made comparisons to other tripods in the range very easy, I did not find this on any of the other websites I visited in my shopping around. I very much appreciated the prompt attention to my order and the status updates. I will be recommending you to my friends. Thank you!
Testimonial by liz 23-Dec-2008
Subject: camera accessories

Fantastic service on helping select, order and sending of camera battery and gorilla pod. Would deal with again liz
Testimonial by Dave Horne 24-Dec-2008
Subject: Service

Once again fantastic service, item ordered and received within 3 days.This should be your one stop shop for all your Photographic needs. Merry Xmas to you all. Dave.
Testimonial by Philip Russell 31-Dec-2008
Subject: EU3C FilmScan35 II

Goods carefully packed and as described. Ordered on Monday and received the item in Queensland on Wednesday. Very satisfactory transaction that was efficiently, speedily and competently carried out! TOP MARKS!
Testimonial by Michael du Sautoy 7-Jan-2009
Subject: Feedback

Fantastic service. Great communication. Speedy delivery. Always reliable and at a decent price. My first choice with respect to a video related purchase.
Testimonial by Henry 7-Jan-2009
Subject: Testimonial

Very speedy service. Got a call from Greg to confirm the details. Received my Gitzo in perfect condition the following day. Online shopping with a great personal touch.
Testimonial by Tom Dolan 9-Jan-2009
Subject: Camera Lens Delivery

Hi Greg Thank you very much for the prompt service, I ordered on 7th and received today 9th. Very pleased with the communication to inform me that my order had been despatched and then to receive it so quickly. Thank you once again Tom Dolan
Testimonial by James Dunwoody 14-Jan-2009
Subject: Good price

This site offered a Gitzo tripod at a price that I couldn't find anywhere else, so I naturally ordered it straight away. It arrived promptly afterwards (3 days) and it is perfect! I'm quite happy!
Testimonial by Mark Lam 13-Feb-2009
Subject: Thanks!!

Good service! Quick delivery! Very happy! Wish you have more on specials though! :)
Testimonial by Brian Carpenter 18-Feb-2009
Subject: Recent order

Ordered Step down ring and was here within two days. Very pleased with the quick response. and with being informed of progress of order.
Testimonial by jin 26-Feb-2009
Subject: great price and fast post

first time buying from this website! ordered a gitzo tripod and received it on the second day!!! great price on gitzo tripod too!! thanks very much!
Testimonial by Robert Jeffree 12-Mar-2009
Subject: Service

What fantastic service provided, the product ordered was out of stock, yet delivery was still made within 7 days. I was kept fully informed by Greg as to the delivery of the product and I will certainly purchase further products.
Testimonial by Robert Montgomery 13-Mar-2009
Subject: Domke Jacket

Hi Greg Just recently before going to Japan I purchased a Domke PhoTOGS jacket ?worth every cent; I had the jacket in under 3 days and was amazed in how fast it arrived. I wore the jacket every day in Japan and in business class there and back. With 16 pockets it was great for buying small things along the way. In one small pocket I had my Passport and rail pass and in another my Hasselblad Xpan and in the other large pocket was my bush hat and poncho. So when I need something photographic this is where I go first, this is a really good site. RM
Testimonial by Michael Forde 2-Apr-2009
Subject: Excellent service

I would recommend Greg Smith's Photo & Video to all serious enthusiasts. Fast, reliable online service and friendly helpful telephone support. The best I have experienced.
Testimonial by Jackson Perkins 6-Apr-2009
Subject: Great Service

Thank you for the excellent service on the bag and head. Ordered late Thursday, received Monday. One of the best ordering websites I have seen. I'll be back
Testimonial by Ben 8-APR-2009
Subject: Customer service

After several enquiries about availability of reversing/step up/step down rings I have ordered three items. The enquiries had been answered promptly and with extremely personal and friendly manners. The delivery was outstanding: Ordered on Friday afternoon in Perth, paid by Visa, delivered at my door Wednesday first post delivery by Express Post. I am absolutely happy and would highly recommend Photo & Video to anyone (actually I already have to my son). Cheers, Ben
Testimonial by zhihui yan 9-APR-2009
Subject: Efficient services

The buyer of your follow-up services are very timely and allow users to rest assured; Sales management of your attention to detail and initiative; Say you are honest services; We continue to credit your customers.
Testimonial by William Todd 15-APR-2009
Subject: Excellent service

I received my tripod in just 24 hours from the time of placing the order the standard of service from the time I placed the order until receipt has been excellent , and I will have no hesitation in ordering further equipment from Greg in the future Many thanks Bill
Testimonial by Sue & David Price 21-APR-2009
Subject: Testimonial

An excellent site for all photographic and associated purchases, recently needing some accessories we did numerous searches of retail Camera Outlets in our area (Sunshine Coast and Brisbane), including the big Franchise stores and there was nowhere that could match the prices of this site with products of the same quality, the price of Manfrotto parts was vastly cheaper than that locally available. A second purchase of a camera Bag and Shutter release cables has further reinforced the above opinion. The Customer Service level is outstanding, a glitch with giving the site our correct card number for our first purchase was solved with a very friendly and polite call from the site management, while the status of our second purchase has been advised from receipt of order through to dispatch. Another huge plus is that Goods ordered are sent within a very short time frame. If you are into Photography or Video this is the site you Bookmark
Testimonial by Michael Stevens 30-APR-2009
Subject: Testimonial

Website is easy to navigate and find what you want. Ordered a filter on Wednesday, good feedback and had it in Sydney on Thursday. Great service! Michael Stevens. Waverton 2060
Testimonial by Zulisman Maksom 8-May-2009
Subject: Very Good Place To Shop

My first purchase from this website was around 1 and half years ago when this site name still DVDreamtime. I bought a Delsey camera bag. Then my second and third purchase was last week and this week where I bought National Geographic gear. I found they re very efficient and friendly.. my parcel came in a very good condition with proper packaging. I feel secure dealing with them now and I recommend my friend if the need any camera accessories he have to check this site first. It's like almost anything I can find here.
Testimonial by Steve Bodnar 12-May-2009
Subject: Gitzo Tripods

Interesting company. Only one in Australia to have stocked the GT1541T and then Greg offered that I can return it because I have not seen it before. Of course I didn't. Good advice on head combos, given no one in Victoria stocks them so I can see for myself.
Testimonial by Harry Benholz 13-May-2009
Subject: Great Service

First time user of Greg Smiths Photo etc services and can i say............................... FANTASTIC What great service!!! Are you guys for real??? I was expecting to wait for at least a week. Come on....stop it will you Your putting the other guys to shame. WELL DONE. and thanks for my bits Harry
Testimonial by Andr? Joanisse 25-May-2009
Subject: Acratech GV2 Ballhead

Great service from Greg, prompt delivery, very nice to talk to on the phone. Highly recommended.
Testimonial by Shane Lennard 28-May-2009
Subject: Lightbox Order

Excellent service. Phoned first for advice, which was very helpful. Order easy to complete and then emails sent to myself to update me on my order progress. Excellent website & service I would highly recommend to friends. Keep up the good work!
Testimonial by Brad Rowe 30-May-2009
Subject: Manfrotto

Sensational! No need to haggle, Greg simply provided the best price by far on my Manfrotto tripod and head bundle...straight up! Not only did he check that he had it in stock while I was on the phone, but had it delivered perfectly to my front door 48 hours later. Its this kind of professionalism and great prices, that will keep me using Photo and Video, and strongly recommending them to everyone.
Testimonial by Gary Rielly 4-Jun-2009
Subject: Manfrotto Tripod & Head Bundle

On the 24th April 2009 I purchased a Manfrotto 055XPROB Tripod & 808RC4 Head Bundle on Greg's E-bay shop. I found that the service I received was very professional and courteous. The delivery was prompt and the Tripod turned up in excellent condition. I would like to take this moment to "Highly Recommend" this store to anyone contemplating on purchasing anything, through this store. G.Rielly 04-06-2009
Testimonial by Bruce Terrill 4-JUN-2009
Subject: Service

In the past, I have purchased a lot of gear overseas, but the constant emails and language difficulties is beyond belief, let alone the complete lack of any back-up should things go wrong. I have not been a big user of Greg Smith and his company:-- Big Mistake on my part. I have now contacted Greg on several issues and can't believe that I get A/H service and great advice if I may be uneasy as to my requirements. My purchases have been small, but the service has been mammoth. I have now corrected my prior mistakes and will shop exclusively here from now on. Thanks Greg.
Testimonial by Bruce Nicholas 7-JUN-2009
Subject: Acratech GV2

Hi Greg, This (Acratech) GV2 is the best money I ever spent. I use a 100 /400 and a 300+x2 and it is spot on, and some times drop a 17/40 on and it workes great thanks Bruce
Testimonial by Grant Munchenberg 18-Jun-2009
Subject: Domke 745-1TN strap

I came to know of Greg Smith's Photo and Video website through the Domke distributors Tiffen USA. I was after a particular Domke strap and I looked at the accessories section under Domke and found the item very quickly. I phone the company 1800 number and was greeted by Greg who was very courteous and knowledgable. I placed the order with Greg for the 745-1TN Domke strap and he sent me a Paypal invoice for the amount including Express post. I paid the invoice immediately and Greg mentioned that he would be able to dispatch the item that evening and that I should have it the following day and I did! All I can say is that Greg offers excellent advice and service and was all willing to help me obtain quickly the item I needed. I will definately purchase more items from Greg Smith's Photo & Video webstore when the time arises. The webstore is excellent with everything laid out nicely and with images when needed. I found the website easy to navigate and with heaps of info. A great store!!
Testimonial by Gary Rowan Higgins 26-JUN-2009
Subject: Something to sing about!

Finding (a new) SteadyFriend* --------------------------------------------- In search of a tripod, very light, Lo! I found it here, "in black and white": Presented clean on a web page bright, I 'marked it in yellow, with "She'll be right!" A message to and a message fro': "Is the tripod there, with spikes to go?" Ping! "Tripod in post...", Greg says to me, "And spikes will go tomorrow, see." With a rapid pace the Order clicked, The tripod en route ? "'this service is slick!" Ping! A message came at 3 today: "Spikes on the way by Express", hoo-ray!! And much contented, I write with cheer, For lensmen of Oz to read and hear. The shout's on me to buy a beer, For Greg in Latham who moves the gear! Yo! I've got my "legs" ? three spiked feet too! And here's to Greg: a BIG 'Thank you!". * * * * Gary Rowan Higgins Silent Street Photography Geelong. * Another name for a faithful, long-serving tripod.
Testimonial by JR Klawisz 12-Jul-2009
Subject: Thanks

Excellent and prompt service..I will return
Testimonial by Mick Gibbons 13-JUL-2009
Subject: Service

I have been dealing with Greg Smith for some time now and am very pleased with the level of service provided. There are not too many places where you can place an order over the net at 4.30pm on Sunday and be advised within a couple of hours that it is in stock and will be dispatched via express post the following day.
Testimonial by Peter Reinmuth 24-JUL-2009
Subject: First Order

I purchase quite a bit of photographic equipment (and other items too) but this is the first time I have received notification of despatch in under four hours from the time of making the order. Outstanding service.
Testimonial by Sally Goodenough 29-JUL-2009
Subject: rewarding experience

My Gorillapod was dispatched on the same day as I ordered it, and arrived in top condition, great service from Photovideo! Before buying online I had been to several camera shops, none of which had what I wanted, and the staff there were rude and unhelpful. Online is a much, MUCH better experience, and Photovideo has a much bigger range of products as well, from now on Photovideo will be my supplier of choice, thank you keeping the fun in photography.
Testimonial by Jacek R Klawisz 5-AUG-2009
Subject: Thank you..

Since I dicovered this website, with DVdreamtime name, I was suprised by amount of equipment and parts for sale, especially for tripods. So much to choose from and many I may need sometimes soon. Woow! I searched the internet for photo equipment before and this site has a lot more than many websites I've visited and service is very fast and acurate! Thanks again and..I'LL BE BACK! JR
Testimonial by Jacek R Klawisz 17-Aug-2009
Subject: Tripod Clamps

Got clamps today and they fit just right! Thanks for helpful advice and prompt service..as usual :)) Keep up the good work, Greg! Thanks.
Testimonial by Daryl Mc Kenny 7-SEP-2009
Subject: Purchases

Just like to say what a great site you have and that the service you give is outright fantastic, would not hesitate to buy from you in the future as have no complaints here all good feedback. The products which I purchased from you ie Acratech GP Ballhead, Acratech mounting plate's and the Kata Backpack 3 in 1 all are awesome although I thought my wife might have divorced me over the purchase of the Ballhead but she knows I only buy quality and you site surely has that, also like to say a big thank you to Greg for his service by phone and emails, thanks Greg. Well I know there's a few other things I need to buy but I think I better cool it for a while and let the wife buy something for herself but I'll always be looking at your site for things I need. Thanks once again. Regards Daryl.
Testimonial by Frank Pierce 9-SEP-2009
Subject: Cokin Filters

The most outstanding communication of any on line seller I have dealt with....well packed and speedy service and...I did not have to leave the house....super convenient.
Testimonial by Jenny Hagan 15-Sep-2009
Subject: Excellent

Excellent service. I am always kept up to date with the status of my orders, Greg is great to deal with, merchandise arrives well packed and promptly. Very highly recommend to all prospective customers.
Testimonial by Trevor Fitzsimon 18-Sep-2009
Subject: Exchange of Domke Vest

Many thanks for the no-fuss exchange of a Domke Vest which I ordered in the wrong size and procrastinated for some time before returning it to you for exchange. I doubt if many operations such as yours posess the same outstanding attitude to customer satisfaction. Once again, my sincere thanks. Regards, Trevor Fitzsimon
Testimonial by David C 16-Oct-2009
Subject: Very Impressed

I ordered my bag late on Monday evening. It arrived Thursday. Have have a couple of dealings to date and always find the customer service exceptional. That along with competetive prices will keep me coming back. Thanks.
Testimonial by Mark - A Bug's Eye View 17-Oct-2009
Subject: Service

.... for service above and beyond the call ..... Thank You.
Testimonial by Colin Borrott-Maloney 11-Nov-2009
Subject: New Customer

Thanks Greg, I received my order today as expected & it was well packaged too. I had very much appreciated the notification that one of the items was not available & you offered a suitable replacement, which shows your knowledge of the products you handle. Your web site is a pleasure to use & everything is found easily. The presentation is great. I will be glad to come back & purchase again & I will recommend you to all my friends. Cheers Col
Testimonial by Paul Sinkovich 11-Nov-2009
Subject: Great Service, Products and Price

Fantastic service with prompt emails and delivery. I didn't even finish getting off the page before my order was dispatched! I have used PhotoVideo before and will definitely use it again. Packs heaps of products that can't be found in your regular "high end" camera stores. Top products from a top notch store. Thanks again Greg!
Testimonial by John Catalano 19-Nov-2009
Subject: Prompt service

Thanks Greg for the prompt delivery of my purchase.The purchasing process was smooth and trouble-free. Regards, John
Testimonial by John Milbank 1-DEC-2009
Subject: First order

Manfrotto world bag arrived today, on schedule. I'm most impressed by Greg's efficient service. It was an "11th hour" order (my wife's birthday), Greg said he thought it would make it in time, and it turned out to be so. Thanks... John
Testimonial by FARHAT Mahmood 9-Dec-2009
Subject: GREAT Service

The item was not in stock and they promised to arrange for it within a week. As per promise it was done and promptly notified by email. What a good customer service. Thank you.
Testimonial by Carlo Gevers 17-Dec-2009
Subject: Telelens and accessories purchase

G'day' I ordered a Raynox 2025 pro 2.2x Telelens for my Panasonic DMZ-FZ35 camera. I spoke to Greg and I wanted delivery before 18 Dec 2009. Greg knew exactly what I was looking for and ordered an extra adaptor and ring for my camera, which would accomodate the telelens. The accessories were even ordered from another place and I got everything today 17 Dec 2009. The service was absolutely fantastic and very efficient, just the way I like to do business. The conversation over the phone did not even take 10 minutes and everything was taken care of, including a credit card payment. On top of that I reckon I saved about 400 Dollars, compared to a local store. I was not able to find the Telelens in Perth in any case. Your site is to be recommended 100% and all my close friends will surely get to know of you guys. Well done, Greg and happy festive season. Now I can take photos of more Australian birds, which is one of my many passions! Kindest regards, Carlo Gevers
Testimonial by stephen de goldi 22-Dec-2009
Subject: Great online service.

I found this site after searching other places for a quick release plate which no one seem to have and within 2 minutes of placing the order, I recieved an email telling me that it will be sent this afternoon. I have never had anything ordered online dispatched so quickly before. I will be only using this website from now on and will be highly recomending it to my friends.
Testimonial by David Jenkins 30-Dec-2009
Subject: Right angle finder: Right On!

The rightangle finder is a good product at a great price. It has a cool little feature that lets you zoom in to 2.5mag on the centre of the finder. for old eyes, this really helps. The quality is great, the price is super and the product turned up in 2 working days. Couldn't ask for much more than that.
Testimonial by Katarina Christenson 20--Jan-2010
Subject: Exceptional service

I received exceptional assistance with a problem I reported via email. I was very upset when I discovered that the filter I had ordered for my new lens appeared to be faulty in that a wire was sticking out from its thread. I emailed sales at 10PM and received a response within 5 minutes advising me how to fix the problem and that it was a spring that had popped out and just needed to be pushed into place. I was able to fix it and I was very relieved that I did not have to worry about it for more than 5 minutes. I have purchased numerous products (mostly filters) from Greg Smith's using the excellent online ordering system and have always received prompt and very courteous responses to all my enquiries and orders. THANK YOU!
Testimonial by Peter Odekerken 2 Feb 2010
Subject: Purchase of Acratech GV2

Hi Greg, Received my order on Tuesday morning. I appreciate the great service. Placing the order Saturday and with your prompt help making sure it was sent Monday. It arrived into the the Sunshine Coast, Queensland the next day. You certainly helped me with your commitment to service. Thanks and Regards, Peter.
Testimonial by Trevor Pickles 17-Feb-1010
Subject: Step-Down Ring 58-52

I ordered this item on Monday via your website. You informed me that the order had been received and was 'being processed', but later the same day I received another email informing me that the item had actually been shipped. It arrived today - brilliant! I'll deal through you again,. no problem. Cheers Trevor
Testimonial by Ken Burnie 26-Feb-2010
Subject: can it get any better!!!

No, it does not get any better. Just simply, caring communication and delivery leaves nothing to be desired. Have added to googles favorites. cheers
Testimonial by Yvonne Kristel 2-Mar-2010
Subject: GITZO tripod

Absolutely fantastic service I had my wonderful new GITZO tripod across this vaste land in but days, thank guys :) Yvonne
Testimonial by James Sanderson 19-Mar-2010
Subject: Excellent Service

Thank you for your prompt delivery and excellent service. My goods arrived within 3 working days in excellent condition. I would not hesitate to recommend Greg Smith's Photo & Video to anyone. Thanks again Greg and team.
Testimonial by John Toussaint 26-Mar-2010
Subject: Zing Camera Cover

Greg, Thankyou for your patience with my malfunctioning payment process and your speedy delivery (the Zing arrived 2 days later after the advice of dispatch - and that was to Perth!). The Zing exceeded my expection, light, quick, easy, secure and also allows for the neck strap to be pack in transport mode as well - a bonus. Thanks again for the personel service in a web mail shoping service! Cheers JT
Testimonial by David F 27-Mar-2010
Subject: Manfrotto

I tried several Manfrotto dealers in Sydney and they didn't have this bracket in stock. Greg was extremely helpful and delivered so fast that I couldn't believe it. Great service, good price and it was delivered before I could blink. Highly recommended.
Testimonial by Derek Walker 17-APR-2010
Subject: Recent Order

Awesome customer service with communication and order updates from start to finish and lightning-fast delivery - I couldn't be happier! You can buy with confidence from Photo & Video.
Testimonial by GEoff Hopkinson 29-APR-2010
Subject: Gitzo and Domke service

I've recently made multiple purchases from Greg and in every case the service and communication was exemplary. Subscribing for the newsletter updates meant that I got notification of a 24 hr sale and made considerable savings on the tripod that I wanted. Just a pleasure to deal with, fast delivery, great communication and I saved a bundle. Well done Greg, more suppliers should try to be as professional.
Testimonial by Andrew Radvan 20-May-2010
Subject: GP - Ball Head

The Acratech GP - Ball Head and camera plates are the most solid and stable ball head I have ever tested. Thank you for the five star service and delivery.
Testimonial by Alan Still 20-May-2010
Subject: Manfrotto 055XPROB with 488RC4 Head

Hi, this is my first purchase from Greg and I enjoyed the experience so much I have made two more orders since then. Greg provided excellent customer service and his products are by far the cheapest I have found and I searched many sellers before choosing Photo & Video. I would recommend you to call Greg if you are at all unsure of your requirements - you will not be disappointed! Shipping was very fast and the parcel arrived the day Greg said it would, extremely well packed. A big thanks to all at the Photo & Video store.
Testimonial by Mark Jones-Laker 21-May-2010
Subject: Service

I'd like to thank Greg & his staff for providing excellent service. Great communication with order updates, dispatch notification & quick delivery. A great many on-line stores could learn from Photo & Video. Thanks again!
Testimonial by ian Guild 21-May-2010
Subject: Customer Service

Hi, I am glad to say service from Greg at PhotoVideo has been stunning. I was after a product (The green pod - basically a fancy bean bag) for an African safari - it was proving hard to source until I was recommended PhotoVideo. Greg has managed to source the product and deliver it in an extremely timely fashion. Thanks for great service, it is nice to see that customer service is alive and well and I wont hesitate to buy from or recommend this site to other people. So thanks for great and timely service. Ian
Testimonial by Michael McPhee 28-May-2010
Subject: After Sales Service

Recently after a couple of years deliberation and keeping my eye on the web-site I lashed out and bought myself a Gitzo tripod on line. I had some reservations about dealing on line but the tripod came well and truly packaged safe and sound. I had a couple of technical queries and Greg himself got back to me almost immediately and answered them over the phone. I am nearing retirement and upgrading my entire system for my future travels and no doubt will be getting back to Greg for my gear.
Testimonial by Alain Colfs 28-May-2010
Subject: Plustek film scanner

Monday I ordered a Plustek film scanner and by Friday it was at the Warwick post office ready to be pick up. The service you have provided cannot be faulted, from keeping me informed of receipt of order, payment, to advice of delivery. Great service I would and will recommend to anyone. Alain colfs
Testimonial by David Field 18-JUN-2010
Subject: Best buy.

Items are exactly as described. Prices are great. If the service and delivery was any better, the item would be delivered before I ordered it. The best on-line shopping possible.
Testimonial by Duncan Cassidy 25-Jun-2010
Subject: Testimonial

I must say that it is quite difficult to find an on-line store within Australia that sells the range of quality products as Photo & Video Accessories can. Ordering was straight forward and easy, Photo & Video Accessories provided prompt response to my order, happily changed a portion of my order as I requested an item that I later realised I had ordered the wrong colour and kept me informed in regards to the progress. Part of my order was not in stock, but they had it within 48 hours, as soon as it came in my order was out of their doors and on it's way to me. I hold in high regard a business that provides the prompt attention and professionalism that has been displayed by Photo & Video Accessories and for any future purchases that I may require, I know where I will be going first.
Testimonial by Julie Lovelock 14-Jul-2010
Subject: Order Ist time

Hi, Im a new customer, yes have ordered,expecting parcel anytime, but, have been very impressed with the constant,email, keeping me informed of my purchase. So all going well I will hopefully be a long time customer,as my passion is photography,with a dream to publish a book. I will write again when receiving my package. CHEERS,
Testimonial by Jenny Davidson 18-Jul-2010
Subject: 77CGND6 Tiffen 77mm Gradual Neutral Density .6

My order was acknowledged immediately even though it was placed on a Sunday, it was dispatched first thing Monday and I was notified, it arrived the next day in Country NSW the best service I have ever received from an online purchase. The filter was exactly as ordered and safely packaged. You receive a 5 star rating from me, and I will recommend you to friends. Your site is easy to navigate and your pricing is also very competitive you do not pad the cost with excessive postage as do some on line sellers. Thank you Jenny Davidson
Testimonial by Rob Mills 19-Jul-2010
Subject: Special Delivery

I needed a new tripod and head in a hurry before I went off on a trip. A quick note to Greg and the order made on Sunday was delivered to my door on Tuesday morning. Good to see such great service from someone that deals with the genuine product
Testimonial by Stephen Wallbank 23-Jul-2010
Subject: Gitzo traveller tripod

I can't believe how efficient you are. Not only did the tripod and head arrive almost the next day but it was well packed. You are champions. I might add that the price and quality of the Glitzo was amazing and it is light and fits perfectly in my carry-on bag Well done!!!
Testimonial by Roy Fazey 16-Aug-2010
Subject: Likeability

I think your site is easy to negotiate, you have a comprehensive range of products, your service is second to none. I will continue to shop with you, and recomend you to my friends.
Testimonial by Percy Carter 18-Aug-2010
Subject: Step Up Ring

Like a dummy I ordered a step down ring instead of a step up ring. As usual, my order was delivered the next day and that is when I discovered my mistake. One phone call to Greg, all fixed. What I should have ordered in the first place arrived in the mail the very next day. No hassles, just great friendly assistance in rectifying my mistake. Greg's replacement was in the mail to me before I had even had time to get to the post office to return the original order. Great service, great products, great prices. What more could I ask for. Thanks again Greg.
Testimonial by Henry Hamilton 3-Sep-2010
Subject: Spare QR Plate QRP334/324

It is difficult writing a testimonial as this morning was my first order. I must say that I was impressed with your e-mail notifying me that the part had been dispatched within hours of my order. At a later stage I hope i will be further impressed with your service. Thanks Henry Hamilton
Testimonial by Shannon Knapman 4-Sep-2010
Subject: happy customer

i ordered my camera bag on the monday and received it on the friday. I am extremely happy with quality of the bag and the prompt delivery. I have already told people about this site. Thank you
Testimonial by craig holmes 5-Sep-2010
Subject: kenko pro 300 dg x3 teleconverter

Recently brought a kenko pro 300 dg x3 teleconverter for my sony alpha 350 through Greg Smith's photo & video and was delighted with the price and service i received on this item. They even swiftly returned my phone call after a personal enquiry, and i will not hesitate to purchase more items from this site in future. 100% happy! regards, Craig Holmes.
Testimonial by Terence Venning 5-Sep-2010
Subject: KATA DPS D-3-N1-11 3

Bought this KATA bag, and could not be more impressed with the quality and presentation of this bag....The ONLY thing was that KATA website suggest this bag for incorporating a 10" netbook, however upon arrival, a tag on the bag clearly indicates it is for a 9" netbook...no big problem though, for as soon as I telephoned Greg (yep there actually is a Greg) he couldnt have been more helpful, and i have now arranged a swap for the KATA 3n1-20. So, firstly, the KATA is an absolute must have (i'm taking mine to Europe and Moroco next year), and the service with Greg is absolutely outstanding and very profesional,...Greg, consider myself and my mates client for a very long time, well done. terry
Testimonial by Scott Bourke 5-Sep-2010
Subject: Top Services and product - Manfrotto 055XPROB with 322RC2 head

Best price in Australia and the services was great. Arrived much quicker than I expected. The Manfrotto 055XPROB with 322RC2 head makes such a difference to landscape photography. Thanks Greg
Testimonial by Glenn Crawford 10-Sep-2010
Subject: Highly Recommeded

I would definately recommend you guys. Spoke with Greg regarding a Domke bag, he was very polite, happy and helpful. Delivery was excellent and it was great to see that you recycle boxes for packaging. The website is easy to navigate, was able to find lots of goodies for future purchases. Keep up the great work.
Testimonial by Marj Kibby 16-Sep-2010
Subject: Gitzo GT3531 with Acratech GV2 Head

While there were many positive things about purchasing a tripod and head from Photo & Video, including the well organised informative site, the fast delivery of exactly what I expected perfectly packaged, and the regular updates on my order, the best thing was being able to discuss my needs with Greg and get information that helped me make an informed choice. I'm loving my new tripod and exploring new types of photo subjects.
Testimonial by Albert Khoo 27-Sep-2010
Subject: Filters & Step up adapters

Dear Greg, I am extremely happy with your handling of my order. Your advice is very good and also very prompt in despatching goods to me. Article which are backordered was automatically followed up and executed in a very efficient manner. Thank you for serving me and I will definiately order from you again soon. Kind regards Albert Khoo
Testimonial by Hans Lim 27-Sep-2010
Subject: Try This At Home!

Why do I think its likely the most professional online store I've dealt with? To start with, its an unassuming website that doesn't blind you with the 'flash', but simply delivers on the goods - its structured for simple access to the store's products and wholly supported by fast with service par excellence. Importantly, its also about customers and I've been made to feel safe to shop and freely ask questions. I'm not sure how he did it, but I got the 'payment received' and 'item dispatched' notice a mere 5 minutes after I walked out of the bank! So, go ahead, try this at home, folks!
Testimonial by Percy Carter 6-Oct-2010
Subject: Tiffen 77mmUltra Clear filter

Once again you have excelled. Overnight delivery after an email advising it was on its way. Great product, fits my 16-35 Nikkor perfectly with no trace of the filter's outer rim at 16mm.
Testimonial by Andrew Cheetham 15-Oct-2010
Subject: Zing Camera Case

Website easy to navigate. Prompt advice and very quick delivery - All good.
Testimonial by Monica 16-Oct-2010
Subject: Great service

As a first time user of this site, I found it sooo easy to find what I was looking for. I received great advice the same night I made the order and was regularly updated with the progress of my goods. I'll be back......for more. Thanks Greg, this customer is very happy. Keep up the great service.
Testimonial by Michael Golsby 19-Oct-2010
Subject: Lens protector order

Wow. What service! I only had just transferred the funds when I received an email to say it had been shipped. Absolutely brilliant. Thank you so much.
Testimonial by adam lamb 29-OCT-2010
Subject: great products

thanks heaps for the fast turn around time. and the products were great quality thanks again
Testimonial by Bugsy Plowman 30-Oct-2010
Subject: recent purchase

I recently orderd a Manfrotto tripod and ball head from "Photo & Video Pty Ltd" over the internet and a while before this I also purchased a camera case from A DIFFERENT ONLINE STORE. This was all very exciting to me as it was the first couple of times I had done this sort of transaction online. To my disappointment I still await the arrival of the said camera case (3 weeks), but on the other hand was very happy when I received my manfotto tripod and ball head from "Photo & Video Pty Ltd" as It arrived promptly (3 days). Not to mention the reasonable pricing of this package. The one mistake I made was not ordering the camera case from "Photo & Video Pty Ltd.
Testimonial by Albert Khoo 7-Nov-2010
Subject: Tiffen Filters

I am very pleased with the recent purchase of 72mm and 77mm Tiffen 0.6 Grads filters. The order was quickly and efficiently handled and I received them in very good order. Thanks for looking after me. It was great to deal with such a good supplier. Thanks again... Regards Albert Khoo
Testimonial by Kerrie Warner 22-Nov-2010
Subject: Great Service

Great communication. Speedy delivery. Quick and easy transaction. I'll be back. Thanks Greg.
Testimonial by Neil McKenzie 22-Nov-2010
Subject: service feedback

I ordered a Domke Gripper strap on Thursday and it arrived Monday. Quick, efficient service with no hassle at all. I'll certainly use the service again and recommend it to my friends.
Testimonial by JK 2-DEC-2010
Subject: Great service

Greg's tripod recommendation was great - he really listened to what I needed - prompt delivery - highly recommended.
Testimonial by Geraldine Lefoe 5-Dec-2010
Subject: Returning customer

I was so impressed by the clear descriptions and prompt service here when I bought my own Kata camera bag, I've bought another for my husband for Christmas ... hope he doesn't see this. Was on its way in a couple of days. I'll be back.
Testimonial by Anthony Wilson 6-Dec-2010
Subject: Great Delivery

Thanks Greg - the Domke Satchel I ordered Friday arrived Monday morning. A new toy to setup when I get home tonight.
Testimonial by Neil Burton 6-Dec-2010
Subject: Great Service

I ordered a tripod head on a Sunday and left a question regarding a plate for one of my lenses. To my surprise, I received a call within 30 minutes from Greg answering my question in full and advising that the product was in stock and would be leaving first up Monday morning. Great service Greg - you have exceeded my expectations!
Testimonial by Deric Werth 7-Dec-2006
Subject: Speedy transaction

Hi Greg, couldn't quite believe I have my new Domke F1X camera bag already - I only ordered it yesterday! Brilliant work mate, Merry Christmas
Testimonial by Jason Earle 16 Dec-2010
Subject: Great Service

Greg, Awesome service! Placed my order on Tuesday afternoon and it was delivered to regional Victoria on Thursday morning. Great product and even better service. Thanks again.
Testimonial by Norman Plant 17-Dec-2010
Subject: Kata Backpack

What a Great Item ( Kata Backpack ) and Great service given ( Quick & Clean ) I'll be back for more ... Many thanks _ Norman
Testimonial by Norman plant 21-Dec-2010
Subject: Kata Trolley

In a Blink, and it's here !!! Once more Service at it's BEST _ Thanking you _ Norman
Testimonial by Tom Mahler 30-Dec-2010
Subject: Kata backpack

Thank you Greg, Ordered Kata DR 467 on Xmas Eve and it arrived on the Gold Coast on 29/12/2010. Have been wearing today and is very comfortable loaded with 1 body and 4 lenses. Excellent service and product. Thanks again. Tom mahler
Testimonial by N Plant 6-Jan-2011
Subject: Kata 466

Service Fast & Great Bag !!! And very happy this end : Many thanks _ Norman
Testimonial by Julian Ward 18-Jan-2011
Subject: feed back Domke bags

Finding the perfect camera bag is very hard to find and often when you think you have have found a good the product is not in stock. This is the third Domke bag I have purchased from Photo & Video and they appear to have a complete stock of Domke. I can choose and get it without waiting for new stock. Purchasing on line is no problem and P&V are fast and professional in every way. No one has made the perfect camera bag yet and I am having fun trying a few of them. P&V web site is very easy to navigate and the photographs of the products very clear.
Testimonial by Wayne Rogers 19-Jan-2011
Subject: Purchase Order

Great personal service and follow up if there is a problem with an order. The site is very easy to use, this is why I used this site the first time for my required purchases.I will continue to use your company because of the great service and large stock list on offer. Wayne Rogers
Testimonial by Kevin 31-Jan-2011
Subject: Manfrotto tripod

My purchase arrived today, speedy and prompt. Many thanks for your excellent service.
Testimonial by Kevin Slattery 4-Feb-2011
Subject: Purchases

I've made two purchases now In each case, prices have been fair; you have let me know quickly what is happening; delivery has been fast and sure. Congratulations on your service, I've already got my eye on another couple of items!
Testimonial by norman plant 6-Feb-2011
Subject: Kata

Great Service from Greg , Great Bags from Kata _ and a Happy Buyer at this end _ It all comes out in these words _ Happy to do Business and all done in less than 48 hours :
Testimonial by derek Willcox 7-Feb-2011
Subject: just perfect

i have bought a lot of stuff off greg smith tripods monopods and a few accessories for those items i have always found greg most helpful will go out of his way to help all products have arrived on time and in good condition i recommend highly
Testimonial by Reg Barlow 12-Feb-2011
Subject: Great Service

I wish I had known about this site back in 2006! The range of quality lenses, filters tripods and manifold other camera products are delivered with speed, accuracy and most of all - the service is beyond reproach. When you talk to Greg or other sales they KNOW what they're talking about! I spoke with a major HD Video camera supplier recently and they sadly did NOT understand a simple lens size question. That never happens with Photo and Video! Well done! Reg
Testimonial by William B. Dobson 28-Feb-2011
Subject: Dispatch

I have dealt with suppliers all over the world for over 40 years as a purchasing officer and manager and for personal use. Greg's Photo and Video is up at the top of the class. The website is easy to navigate and the follow up is phenominal. To place an order and then receive a followup that is has been processed and dispatched within half an hour is fantastic. Keep up the good work. Thanks Bill Dobson, Sydney
Testimonial by Rob Smith 1-MAR-2011
Subject: Thankyou

What a great company to deal with. Probably the most efficient & helpful company I have dealt with. Every time I place an order it is shipped the same day & if there is a problem like stock availability I receive immediate notice. I have ordered two items today & both were shipped out within ours of the order being lodged over the net. A true example of what Customer Service is all about. Thanks Greg & Team.
Testimonial by Nick 14-Mar-2011
Subject: Recent Order

Web site is very easy to navigate and the order very easy to place. I was after a 'step up' ring which seems impossible to buy in town but very easy to obtain here. I eventually decided on two rings and amazingly, they arrived the next day. This is service with a smile, especially when the cost is cheaper than town as well !
Testimonial by Will Golling 14-Mar-2011
Subject: Acratech camera plate

Ordered the plate on a Thursday and received first thing Monday in western Australia. Great communication and fast delivery. Pleasure to business with.
Testimonial by Roslyn Corcoran 18-Mar-2011
Subject: Thankyou

Hi, Thanks for the advice via phone call before purchasing a backpack. VERY Prompt delivery, again thanks. Ros
Testimonial by Scott 23-Mar-2011
Subject: Items

I have purchased at least 6 or more times from Photo and Video. The service has always been the same........SPOT ON !!! Thanks Greg
Testimonial by Barry Homewood 24-Mar-2011
Subject: Dome bags

Excellent product as per detailed website. Very impressed with immediate despatch and order status updates!
Testimonial by B Burke 25-Mar-2011
Subject: The Service

I was looking for an adapter ring for my canon eos500D so I could use the cokin filters that I had from my previous camera, and was having great trouble geting one, P&V went the extra mile and at first thought they would have to get me a generic one, but they tried and found an original for me, well done guy's I appreciate it, with service like this why go to the shops, I tried the shops and was told they could not find one. great job, thanks regards Barbara
Testimonial by John Marshall 6-Apr-2011
Subject: Service

Within two hours of placing my first order with P&V, I received an Email to tell me that items were in stock and my order had already been processed and delivery would be made the next day. I'm impressed.
Testimonial by George Mawman 14-APR-2011
Subject: Customer Feedback

We have safely received our order today, and wanted to thank you for your friendly and helpful service, with excellent fast delivery. It was very kind of you to give such good service, even though it was only a small item, and it is much appreciated. Regards and best wishes, George and Christina
Testimonial by Peter Ahrens 27-APR-2011
Subject: Great service

Since finding a Photo Video ad in a photography magazine I've not needed to shop anywhere else. Their range is expansive and the prices are always very competitive. Greg keeps us up to date (even on Easter Sunday) and we always know what's going on. I've talked to him on the phone and he goes out of his way to help. So far I haven't found a store that beats them on range, price and service.
Testimonial by Lindsay Bettess 29-APR-2011
Subject: Service

I would not have any problems recommending to anyone this web site. The service and the delivery time of item/s purchased from this web site is excellent. I'm only new to this site but have found it to be one of the best to deal with for professionalism and service.
Testimonial by John Evans 3-May-2011
Subject: Shutter Release for Pansonic

I ordered this release on 15th April. Today I ordered a set of Hoya Close up lenses. Within minutes of placing the order Greg was on the phone to let me know there would be a 48 hour delay in implementing the order. As I was answering the phone the postman was delivering the Shutter Release. This is what I call service. Thank you.
Testimonial by David Jones 6-May-2011
Subject: Buying From Greg Smith's

Its hard buying over the net . You are never quite sure what you are going to get. I have used Greg Smith's company twice now and on both occasions have been impressed with the professionalism. courtesy and prompt attention and delivery of my needs. My last purchase was an Acratech ball head . What a magnificent piece of quality engineering well worth the investment. Arrived within three days of me ordering. What I especially liked was that I could pay by direct transfer to an Australian bank account. I will continue to support this or any other company that provides value and service.
Testimonial by Mike Schurmann 23-May-2011
Subject: Service

Thanks for the fantastic service Greg all good delivered without fault, also your emails to say what is happening with the order and the price is great!! Cheers Mike
Testimonial by Paul Stokes 26-May-2011
Subject: ny order

Extremely fast and efficient service. It was only a matter of moments between ordering and receiving acknowledgement and then only a short time before my order was filled and dispatched. My first port of call now for many of my needs.
Testimonial by Kevin Tucker 31-May-2011
Subject: Service

I can't believe the service that Greg provides, I only deal with "shops" that provide good service but Greg goes a big extra step, he always seems to be right up to speed about every order which seems to go out with amazing speed, Greg also immediately updates you on any (rare) delay or unforeseen event so you know what's going on. Terrific service.
Testimonial by Percy Carter 2-June-2011
Subject: Acratech Ball Heads

Two associates recently purchased Gitzo tripods and Acratech heads from Greg and haven't stopped raving about them since. Once I saw the quality of their GP Ballheads I placed an order with Greg for one and a couple of plates myself. In true Photovideo style the order was on my doorstep AM the following day. To say I am delighted is an understatement. My F5 and 80-200 f2.8 never move where I set them on the GP. Adjustment is positive and so simple to use. The camera and lense plates are also above average quality, fit like a glove and do not move. I cannot recommend this equipment highly enough. The service from Greg is second to none and his customer support is the best in the business.
Testimonial by Neil Burton 6-June-2011
Subject: Prompt Response

Thanks Greg for the prompt response as always. Nice to know you carry a range of stock (in this case tripod leg clamps) in case something goes wrong. Neil
Testimonial by Reg Caspall 8-June-2011
Subject: Rubber Lens Hood 72mm

Hi Greg, I took delivery of the ordered lens hood and wish to thank you for the prompt reply to my order, offering me a choice of a different lens hood as the one ordered was not in stock. I chose to wait for the one I required and have received it a week later. Very happy with your service and have you in my order book for future use. Regards, Reg Caspall
Testimonial by Peter Dlutowski 18-June-2011
Subject: Customer Focus

Photo & Video not only has a large inventory of photographic gear, but also has one of the best, if not the best, customer focus. In the years that I have ordered stuff there has never been a problem, and no order is too small. Greg always provides updates during the ordering process, and if there's a problem he advises. Delivery is first rate no matter to where. If an item is not listed just send an email enquiry and Greg responds quite quickly.
Testimonial by D Moore 20-June-2011
Subject: Very prompt service!

Great service very prompt and quick to reply to questions. Very pleased.
Testimonial by Ruth 29-June-2011
Subject: Kata

I ordered Tuesday and got the bag Wednesday. I'm so glad to have seen this website
Testimonial by Ross Adams 4-July-2011
Subject: Trustworthy

This business is among the very best I have dealt with online. Product delivered 2 days after order submitted. If you want your goods despatched quickly and well packed, then buy in Australia off Photo & Video! Thanks Greg & Co Ross Adams Brisbane
Testimonial by Carlyle Peacock 19-JUL-2011
Subject: Buying and Selling Online

Greg Smith's Photo & Video Dear Sir I have been shopping alot online mainly with US dealers and on the whole the international shippers have been pretty good although more recently I have been unable to bring myself to pay 10.00 for a strap and 59.00 dollars for shipping. This brought me to look into your site and was pleasently surprised to see the quality gear you stock, you had the strap I wanted and your eMail telling me you bundled the strap with my latest order pleased me no end, small commonsense deeds like this only make for clients to want to come back and shop with you again and again. I for one shall be looking for any future needs with Greg Smith's Photo & Video Sincerly Carlyle Peacock
Testimonial by David Field 22-JUL-2011
Subject: Great service

Service is just the best. Easy to place the order, excellent communication, fast delivery. The best all 'round!!
Testimonial by Mike 10-Aug-2011
Subject: Kata

As always Greg is courteous and helpful. Prompt service seems to be a catch cry where his client base is concerned.
Testimonial by Michael Smith 26-Sep-2011
Subject: customer service

Very good service...Will deal again...Michael Smith,Laurieton,NSW.
Testimonial by Mike 10-Oct-2011
Subject: Service

Great personal, old style service. Greg always tries to oblige. Don't like the Kata 3n1 tho.....not really rugged enough for a kid like me.........my choice Mike l
Testimonial by John Mulholland 10-Oct-2011
Subject: Extraordinary Customer Service!

BEST MOST EFFICIENT CONCISE CUSTOMER SERVICE EXPERIENCE EVER EXPERIENCED! Very late last Saturday morning I left a message (oh well I thought...)with Photo Video inquiring about those terrific Domke protective wraps, I wanted a couple more. Greg got back to me with precise communications advising he could get the items to me by Tuesday. Fingers crossed I completed my online order. Greg Advised me on Sunday (Bathurst day mind you) that the Items are in stock, but unfortunately just realised a show day on Monday...HOWEVER... will DRIVE the express post bag ACROSS THE NSW BORDER, so I could still receive delivery as originally promised. Extraordinary! PHOTO VIDEO literally went the EXTRA MILE. What is more I than received another email very early Tuesday morning advising that my order was at my post office for collection. I swung by on the way home from work and by Tuesday am my gear is wrapped. Wow! THIS WOULD BE WITHOUT DOUBT THE BEST MOST EFFICIENT CONCISE CUSTOMER SERVICE EXPERIENCE I HAVE EVER EXPERIENCED!
Testimonial by Percy Carter 25-OCT-2011
Subject: Acratech QR Clamp

The Acratech QR clamp I purchased arrived with the usual speed I've come to expect from Photo and Video. The clamp perfectly fits the Manfrotto 488RC2 head on my lightweight Manfrotto tripoid. I no longer have to worry about clamp tightness or inadvertent release. Manfrotto equipment is great and fitting Acratech heads and clamps makes them greater still.
Testimonial by Bugsy Plowman 3-Nov-2011
Subject: Purchase

Thanks again to the team at Photo and Video. Always reliable and fast. Never had a drama. Bugsy.
Testimonial by Anthony Lathouras 27-Nov-2011
Subject: Great Processing

How is this for service! I took the tripod plate off my camera to use a monopod and stupid me misplaced it. I found the replacment part via google search which lead me to this site as a first time visitor. I ordered the part with a request that Express Post be used as shipping in to tassie can be slow at times, and with 10 MINUTES ONLY I had 2 emails saying the order had been received and another saying it will be sent via Express in the morning. Well done!! You have won me as a customer.
Testimonial by Ian Scott 4-Dec-2011
Subject: on line order

great service,could not ask for better.All we hope for now is Aust.Post don't lose it.... Have recently had some mail go missing in transit from them,not your's though.... All the best for xmas and the new year, Ian Scott
Testimonial by rachel cam 13-Dec-2011
Subject: service

Good service - very fast. Great and reliable knowledge over the phone. Goods dispatched very quickly. Prices are great. Very happy with the service.
Testimonial by arden 14-Dec-2011
Subject: Camera Accessories

Ordered my goods on Friday last, arrived Wednesday. Excellent service to a rural area in NSW. I was kept informed of order status. I highly recommend this business for both service and price of goods. Many thanks.
Testimonial by Peter E Smith 11-Jan-2012
Subject: Testimonial

I enjoy looking through the P & V site as the search function works very well and also I can equally look through the categoris function as well. P&V stock a wide range of quality and "the little must have" items and when you have to rely on internet shopping as I do (one camera shop only in my arae with limited sticks) to buy quality items at very good prices. I enjoy ordering one day and having the stock within a day or two. You just can't beat the excellent communication and service. Thanks Greg.
Testimonial by Bruce Terrill 18-Jan-2012
Subject: On-line purchases

Outstanding service. I placed an order and it was packed and shipped by the next morning. Too many people complain about local distributors giving bad service, Greg at photovideo.com.au has never let me down. Goods always arrive well packed and in a very short time span. I will continue to shop here and recommend that you do also. Bruce
Testimonial by Roy 29-Jan-2012
Subject: Service

Have we given you good service ? You certainly have. My purchases received in excellent condition and quite quickly. I will not hesitate to buy from you again should I need anything else. Roy
Testimonial by Mike Longton 4-Feb-2012
Subject: Manfrotto MH055M8-Q5

Spend a lot of time hassling Greg over various items with the latest the photo/video head above. Greg was the epitome of patience and helpfulness. After Greg lucidly explaining the pros and cons of a variety of heads. I opted for the Manfrotto, which just arrived, and I'm stoked....... Beautiful unit......... Mike l
Testimonial by Doug Cole 5-Feb-2012
Subject: Customer order

Photo & Video has a very informative website, easy to navigate around and ordering, response and communication even on a Sunday is excellent. Keep up the great work, I'll be back. Cheers Doug
Testimonial by Stephen Carter 8-Feb-2012
Subject: The services is fantastic

I've ordered numerous times from Greg's shop, and have always been totally delighted with the high level of care and service. Nothing's a problem, product arrives promptly, problems (as rare as they are!) are resolved lightning fast. As long as Greg stocks it - I'll buy it from him, every time.
Testimonial by Ken Lees 14-Mar-2012
Subject: Manfrotto Monopod

Dear Greg Once again great service from you and Australia Post, although I live in Canberra, delivery within 24 hours shows that you act immediatly, despatching same day, it doesn't seem how varied my request's are, you always have it in stock. Thanks Ken
Testimonial by Andrew Smith 28-Mar-2012
Subject: Acratech GV2 & Leveling base

I bought an Acratech GV2 and leveling base from Greg and the team at Photo & Video some 3 years back. Since then have purchased some other bits and pieces. Greg and his team have always been sensational in terms of service, communications and speed. I thoroughly recommend them to you. As for the Acratech GV2 and levelling base............DON'T HESITATE.... YOU WON'T BE DISAPPOINTED!.......its the best Ball head I've found, after trying at looking at many. Super lightweight, functional, brilliant build, quick and quirky "good looks" all combined to make it a unit for the serious amateur and pro photographer. No issue handling the 5d Mkii , with battery grip, 2x extender and EF 70-200 F2.8 or the same with EF 300 in either the standard mount or its unique gimbal setup. Just a great "Rock solid" product from Acratech supported well by the P&V Team. Gregs pricing is also very competitive good when comparing to direct shipment from USA....,and delivery is faster with Greg!.
Testimonial by Janette Diment 11-Apr-2012
Subject: service - tripod bag

a very informative & easy to use website; esp for a novice in this type of equipment. The ordering & payment system extremely easy to follow. Also an email (on a Sunday!) to check tripod bag size was promptly answered. Subsequent order was dispatched within 15mins. Bag was exactly as required. Very happy.
Testimonial by Roy Graham 18-Apr-2012
Subject: Service

Greg, Thanks for the brilliant service,even making allowances for a techno nerd.!
Testimonial by Wayne Smith 23-Apr-2012
Subject: Acratech

Recently purchased Acratech ball head, L Bracket and levelling head. Must say I am delighted by the quality of the Acratech system, they are a bit pricey but i believe well worth the money. The service from P&V has been exceptional! All items were in stock and I received them in about 3 days, to country S.A. this is great. Thanks for the great service!
Testimonial by Eugenio Coscarelli 14-May-2012
Subject: Raynox DCR250

Had spoken to Greg about the lens, advice was very helpful. Ordered the lens and received four days later. Will recommend others to get what they need from here. Prices are reaslistic and affordable.
Testimonial by Geoff Hopkinson 29-May-2012
Subject: Professional service

I recently placed another order on-line and once again Greg has excelled in service. I got immediate email confirmation of order receipt and an update advising same afternoon shipping then followed. Next business day delivery interstate. Always a pleasure to do business with Photo&video.
Testimonial by Joh 31-May-2012
Subject: Great online order service

Great service, P&V - Greg. Ordered a Gitzo tripod kit on Monday, arrives Thursday and in great shape. Canberra to Coffs Harbour. Happy, with thanks =)
Testimonial by David Evans 1-Jun-2012
Subject: Nat Geo Backpack

Ordered Wednesday night and delivered to country SA Friday morning; you can't get a faster service than that. Love the Nat Geo gear too; it's all canvas and brass with hardly a molecule of plastic in sight. This is such a good site for photographers; easy to navigate and loaded with those useful bits and pieces that make shooting on location simpler and easier. Fast and clear communication ensures you are fuly informed about delivery too. Excellence all round.
Testimonial by Simon Hill 4-Jun-2012
Subject: True customer service

I have been buying photographic bits and pieces from Photo & Video for many years now and the thing that keeps me coming back, that makes me surf straight to this site when I need something, is unquestionably the fantastic customer service that Greg provides. You are always proactively kept in the loop and. It's rare these days that you don't have to chase a company for order status etc. Photo & Video do a sterling job. Highly recommended!
Testimonial by David Field 6-June-2012
Subject: Great

Great service and price as always.
Testimonial by Mark Mc 14-JUN-2012
Subject: Appreciation

Thanks Greg and the staff at P & V, My order arrived in 2 days, and I am very happy with the price, product and the service I received. I needed a spare part for my tripod and was amazed to find a store in Australia that not only could get the part, but had the part in stock. Well done. Thanks Again.
Testimonial by Andrew Hart 22-Jun-2012
Subject: First Class Service

This would have to be as good as it gets. I ordered my items (Acratech Ultimate Ballhead, Acratech Leveling Base and 2 Acratech Camera Plates) over the Internet from Brisbane in Queensland, Australia at approximately 1.00am on June 19, 2012. Greg Smith (who owns Photo & Video Accessories) acknowledged the Order at 1.02am by email (confirming that everything was in stock) and in a further email received at 10.40am the same morning Greg advised that the Order had been shipped. The goods were delivered to my home, well packaged and surrounded in protective bubble wrap, at 8.45am on 20 June, 2012. As well as that, I had some queries (forwarded by email) concerning the identity of one of my ordered items and the applicable Australian warranty given that all the items were manufactured in and sourced from the USA. Greg responded to each query in less than 2 hours and to my complete satisfaction. Acratech has got itself one hell of an Australian distributor! Congratulations to both parties, and a special thank you to Greg.
Testimonial by Roy Graham 28-Jun-2012
Subject: Testimonial

Dealt with Greg at PV for 10 years now and never had anything but excellent service.
Testimonial by Walter Matheson 29-Jun-2012
Subject: Great service

As always I was impressed by the great service.Although my orders are small they received excellent attention, with updates by email to keep me informed. Each time I have ordered from this site I have found Greg's service to be excellent and friendly. I highly recommend the site.
Testimonial by Mick Gibbons 3-July-2012
Subject: Great service

I have been dealing with Greg for four years now and have found him a real pleasure to deal with. His prices are competetive and purchases are always well packed and dispatched without delay. Greg keeps his customers informed as to the status of their orders and this is particularly helpful when an item is temporarilly out of stock. The level of service is second to none.
Testimonial by J Burgher 9-July-2012
Subject: Best Customer Service

Thankyou to Photo & Video for their quick response and keeping me up to date every step of the way when purchasing a top quality item recently. Not only were Photo & Video able to supply the goods I required, they were reliable, fast and polite. I chose P&V because they are Australian and they had in stock the top quality goods I required. The package arrived promptly and in perfect order having been well packaged. I am very glad I chose P&V and would not hesitate to purchase from them in the future. Peace of mind is a valuable thing when ordering goods on line.
Testimonial by Brian Lennon 11-July-2012
Subject: SERVICE!

Order sent 12.05pm on 10/07. Arrived 09.45am on 11/07. Speedy, efficient, professional, great products! SIMPLY - MAGIC SERVICE!!!!!!
Testimonial by Wayne Smith 23-July-2012
Subject: great service

Once again I write to say thanks for the great service. I am amazed at the great variety of products in stock and the excellent service. received my order this morning 1 week after ordering even though 1 item was not in stock when I placed my order. Fantastic! again many thanks
Testimonial by Julie Sarna 23-July-2012
Subject: Thank You

I have never dealt with Photo & Video Accessories before and was delighted be kept informed of the order status and to receive the goods on the next business day after placing the order. This exceeded my expectations and I would have no hesitation in dealing with you again and referring others.
Testimonial by Qi Liu 24-July-2012
Subject: Thank you!

I recieved the tripod today. Everything seem to work fine. Thanks.
Testimonial by Perc Carter 13-Aug-2012
Subject: Delivery information

Prior to going on holidays, I ordered a Tiffen Filter from Greg. My mail had been stooped at the Post Office during my absence and upon my return was delivered to my address, minus the filter. One phone call to Greg and he provided me with the item's tracking number and its Post Office location. A short trip to the Post Office followed and the filter is now on my camera lense. Once again Greg excelled with his customer service, not to mention excellent pricing and friendly, helpful communication.
Testimonial by Rob Thompson 27-Aug-2012
Subject: great quick service

I can highly recommend these guys - very quick good service
Testimonial by Calin 30-Aug-2012
Subject: Excellent Service

An excellent service, highly recommended. Always responsive with a can do attitude and helpful in the client's interest. Emails get answered within minutes not days (or never) or you can get a direct answer over the phone. Surely there might be hiccups along the way but everything gets resolved to the client's satisfaction. Plus it has a very wide range of rare products that you may not find anywhere else in Australia. Thank you!
Testimonial by Peter Sims 9-Sept-2012
Subject: Internet Purchase

I was working on my own LED lighting project when I purchased a couple of step up rings only to discover that it was not going to work. Not only did Photo and Video Accessories happily take my returns but exchanged them for a Flexi LED Light (I found on their website) which was exactly what I was looking for. Problem solved. Service and communication was excellent with prompt delivery, Thanks Greg
Testimonial by Paul Hodge 11-Sep-2012

I think that Greg is doing a service to all his customers by providing a down to earth and friendly Aussie approach to do his best to meet the customer's needs. He is a fair dealer and approachable. He will not make promises he cannot keep.
Testimonial by Linda Hepburn 24-Sep.2012
Subject: In front by a country mile

In all respects the transaction I have had with Greg has been so very impressive. Very rarely does one encounter this combination of friendliness and prompt communication with attention to every detail and a great price as well. Thankyou Greg, you are out there a mile in front of all the online camera gear people I have purchased from.
Testimonial by Paul Thompson 28-Sep-2012
Subject: Lens Pouches.

Excellent customer service, extremely prompt delivery. I ordered 3 lens pouches. Was emailed to inform me that one was not currently in stock. After an exchange of emails I was informed instead of waiting for the item I ordered to be available, PV would send me a similar item at no extra cost. Thanks immensely.
Testimonial by Leone Moffat 5-Oct-2012
Subject: Purchasing

I pestered Greg with questions and he answered everyone very swiftly and was the greatest of help. Can't recommend the service more highly. Thank you.
Testimonial by David Field 5-Oct-2012
Subject: Great

Fantastic service. I highly recommend P&V.
Testimonial by Phil McNamara 13-Oct-2012
Subject: online purchase

Hi Greg, As usual you have given me great service with the latest order item, delivered with fast and efficient service. Many thanks, Phil
Testimonial by Trevor Campbell 21-Oct-2012
Subject: Thank

Hi Greg Thanks for your excellent communication, service and stock availability. I wish other online retailers were up to your standard. I look forward to dealing with you again in the future. Kind Regards Trevor Campbell
Testimonial by DAVID WALL 24-Oct-2012

The service is fast ,even on a sunday. Will use you again. Heaps of stock, easy site to navigate. Thanks, Dave.
Testimonial by David 24-Oct-2012
Subject: Service

First class service, order and ready for dispatch with in a very short space of time. Thanks.
Testimonial by John Rogers 29-Oct-2012
Subject: Right Angle Viewfinder

Very pleased I found you Guys through Photography Australia. My local camera supplier could not help but your ad certainly did. Just one phone call and a few details and I now have the unit fixed to my Nikon...all good. Your service was great, and you will be definitely hearing from me again. And also thanks for your price ie absorbing the postal charge. Until next time, have a great day, kindest regards....John Rogers.
Testimonial by Diane Hebb 2-Nov-2012
Subject: Service

It's my first order with P&V and I'm very impressed with how quickly it has been despatched. In what seemed like just a blink, the order was processed and sent on it's way. I look forward to having a long and happy retail relationship with Photo & Video on line shopping.
Testimonial by David Duncan 5-Nov-2012
Subject: Delivery

Wow, very impressive service and delivery. I received a confirmation email about 10 minutes after ordering, saying the item was about to be despatched. It was delivered the next day. Very happy with this service.
Testimonial by David 12-Nov-20012
Subject: order no 7676

Once again thank you for the great service.dave.
Testimonial by Bruce Leibowitz 19-Nov-2012
Subject: Good service

Ordered goods Wednesday, Greg posted off the same day and received them in regional Queensland the following Monday. Great friendly service from Greg
Testimonial by John Rogers 4-Dec-2012
Subject: Recent Deliveries

Howdy Greg. Just a quick note re my last couple of deliveries....They have all arrived, in spot on condition, and on time. What more could I ask for...Great Service..Have a good day...Regards JR.
Testimonial by Loz Bowie 17-Dec-2012
Subject: delivery

Thank you for the rapid processing and delivery of my order. I required the ND filter and macro rings as a part of a xmas gift for my daughter. Considering the time of year and trying to access exactly what I wanted I couldn't be happier that the parcel arrived so promptly, also it was easier to view the products on the website as I did require specific products in terms of diameter and brand. I will definitely have your contact details as a bookmark on my internet browser for future reference and purchases.
Testimonial by Wendy 21-Dec-2012
Subject: Brilliant Service Again!

I'd just like to thank the team at Photo & Video Accessories. This is the second order I have placed with them and once again I'm very impressed. I ordered on Wednesday and received it on Friday and had updates to let me know the item was in stock and when it had been dispatched. The service is second to none and the team receive my highest recommendation!
Testimonial by Percy Carter 22-Dec-2012
Subject: Rapid service

I've been dealing with P&V for some time and every transaction is seamless. This time I goofed with my credit card details and got a quick call from Steve about 30 minutes after I'd placed my order. Problem rectified on the spot and my order arrived the next day. Highly recommended for great products at competitive prices, friendly service and super fast delivery.
Testimonial by Andrew Williams 27-Dec-2012
Subject: Sling / Back pack

Thank you. We requested a different delivery address and as it was the beginning of December the delivery was quick and reliable. The communication as to the order status was excellent as well. I also believe the price was very reasonable. Thank you. Your site has been saved as a favourite and we expect to use again. I would definitely recommend to others.
Testimonial by Percy Carter 8-Jan-2013
Subject: Acratech swift clamp

As a user of Black Rapid camera straps, swapping between camera was pain. Not any more. Today my new Acratech Swift Clamp arrived from Greg with his usual swiftness. What a great product. No more screwing and unscrewing, just a click on the Acratech quick release, pop onto another camera and away you go in seconds. Great product, great service and reliable product infomation. You can't go wrong with Greg and Photo & Video.
Testimonial by Ian Scott 25-Jan-2013
Subject: Supply of goods

Bloody good service,can't ask for any better service fast efficient.
Testimonial by Robert Montgomery 25-Feb-2013
Subject: SD card

I ordered a fast SD card on Friday the 22nd in the afternoon, the card arrived Monday morning at 0730… great item, fast delivery…well done
Testimonial by Rob Smith 25-Mar-2013
Subject: Perfection

Best Online service I have found. Nothing is too much trouble, even when I get it wrong & have to ring & change things around. Always know what stage my order is at & have NEVER been let down. Thanks Greg
Testimonial by Hubert Hagen 26-Mar-2013
Subject: Video tripod & fluid head

Thanks Greg. My new Manfrotto carbon legs and the fluid head arrived here on Monday. Earlier than expected. They were well protected in a big cardboard box with lots of bubble bags around. Good and prompt service. Regards, Hubert.
Testimonial by Colin Wadwell 7-APR-2013
Subject: remote cable

Quick service, ordered over weekend, still informed of dispatch, dispatch Monday, Thanks Colin
Testimonial by Richard Squires 12-Apr-2013
Subject: Fast Order turnaround

Wow. I put my order in before 9.00 am in the morning and by 9.24 I had a status update that it had shipped! Fantastic quick service. Wish I hadn't bought on a Friday as I'd have it tomorrow.
Testimonial by Evan Solomon 18-Apr-2013
Subject: Great service

These guys care. Used them twice so far, and communications has been far better than than most companies I use. Keep up the great work Greg. Will be back soon.
Testimonial by Peter Yates 20-May-2013
Subject: Gitzo Tripod

Great service. The tripod arrived within a couple of days. Price competes with overseas markets.
Testimonial by William Lelyveld 3-Jun-2013
Subject: Great Service

Many thanks for a super fast service, it deserves all stars available!
Testimonial by Robert Johnson 11-Jun-2013
Subject: Outstanding service!

I would actually like to take the time to thank you. I was very pleasantly surprised with the level of care and detail you took with my order. I didn't spend thousands of dollars and yet you still treated me in a way that made me feel that my custom was welcome and respected. I am excitingly looking forward to the delivery of my order. An excellent store with very reasonable prices and outstanding service. Thank you again
Testimonial by Luc 18-Jun-2013
Subject: Great Service

Have received nothing but great service since purchasing from P&V Ebay and Website stores. Their sales representatives were very pleasant, very helpful with queries I had and provided quick postage service on purchase. Well recommended for affordable, quality photography gear!
Testimonial by Bob Pease 21-Jun-2013
Subject: Photo & Video Accessories

I have purchased several items from P&V now. The thing I like best is that you can contact Greg for advice. I recently wanted to puchase some ND graduating filters and was not sure which way to go, either circular or square frame. I rang Greg who spent some considerable time with me explaining the pros and cons of both sytems which then enabled me to make a decision that suited my particular needs. Delivery has always been quick and the goods are well packed to avoid breakages. I have no hestitation in supporting, and recomending P&V to anyone wanting to purchase camera gear without having the hassles of offshore suppliers. BP
Testimonial by John Rogers 20-JUL-2013
Subject: Kata DPS-465 Rucksack

Howdy Greg. Got the rucksack on Friday, and my Binoculars fit perfectly in the top compartment. Your recommendation was spot on. I am yery happy with the purchase. It's a pleasure to do business with your company. No hassles, just a quick and accurate transaction. Keep up the good work. Till next time, yours faithfully, John Rogers.
Testimonial by Alan Meehan 9-Aug-2013
Subject: Acratech Ball Head

I would like to say thanks for how much effort was put into suppling the Acratech Ball Head I ordered, It is good to see old fashion customer service where nothing seems to be too much to ask. Can't wait to get out and use the product.
Testimonial by Alan Griffiths 14-Aug-1013
Subject: Lens Filter

The site is easy to view, goods are accurately described. Ordering is simple and items despatched promptly, or when out of stock, prompt advice on anticipated delivery given. I always have confidence when ordering items.
Testimonial by Barry Gangemi 6-Sep-2013
Subject: Feedback

Great service fast postage good price as always
Testimonial by Trevor Campbell 9-Sep-2013
Subject: testimonial

Greg always has stock of the items I order, dispatches super promptly and has great communication. I have used his service on many occasions and most certainly will again.
Testimonial by Len Allen 18-Sep-2013
Subject: Thank you

SECURE Site and TOP NOTCH Service.
Testimonial by Peter Corbett 4-Oct-2013
Subject: Camera Flex led lights

Thanks, thrilled with the device,works a treat. Might now get some well lit macro shots. *****
Testimonial by Peter Cleaver 22-Oct-2013
Subject: Good "old fashioned" service.

It's a pleasure doing business (in this day and age) with a firm that believes in good "old fashioned" values - such as "honesty" and "quick courteous service". Greg's always ready with friendly advice on the phone and very prompt dispatch or your order - they are my "go-to" shop for all things photographic. cheers
Testimonial by Peter Greenham 4-Nov-2013
Subject: Equipment Order

Greg. It was a pleasure doing business with you and particularly the response to my initial order. Yes, I put it through late on a Sunday evening/early Monday morning and your system generated a response within minutes, followed up the next day and shipped within 48 hours. I was notified of a delay in two items and given an update as to when they were expected to arrive in your possession. The communication was excellent. Your web page was very easy to negotiate and very detailed and well photoed to provide me with information I was looking for before placing my order. Again it has been a pleasure dealing with such a professional person and Company. I will certainly search your web page whenever I am looking for more equipment. Peter
Testimonial by Trevor Campbell 7-Nov-2013
Subject: testimonial

Thanks again Greg, great service as always!
Testimonial by Matt 6-Dec-2013
Subject: fantastic service

I love dealing P & V they have a fantastic product rage as well as excellent service that I can trust. Thanx.
Testimonial by Andrew Treloar 15-Dec-2013
Subject: Excellent Service

Prompt, polite and very professional service. My order placed Friday evening was despatched Monday and arrived Tuesday. Would definitely shop here again.
Testimonial by Rowland Skellern 24-Dec-2013
Subject: Acratech

The arcratech product was extremely good very pleased with it . The website Photo and video accessories pty ltd was excellent to deal with , postage and handling was also excellent . I would recommend this site to any one.
Testimonial by Chris Wakeman 27-Dec-2013
Subject: My first order

Only place locally I could find what I wanted, great service will deal with again.
Testimonial by Don 27-Dec-2013
Subject: Service

Used these guys 3 times now, always been impressed with the price and the prompt status updates they give so you know what's happened with your order... They seem to be well organised.
Testimonial by Dennis McIntyre 3-Jan-2014
Subject: Service Level

Purchased a camera bag and neutral density filter on Christmas eve. Greg kept me fully informed on progress of my order right from the initial order, availability of stock, expected dispatch date (given the public holidays), and on the actual dispatch date. Order arrived 2 days later. Gave me full confidence in the process the whole time. Fuller recommend Photo & Video.
Testimonial by John Evans 7-Jan-2014
Subject: Domke Vest

Hi Greg. I ordered the vest on Monday. The order was acknowledged the same day and despatched on Tuesday. Where do you get this sort of service these days? Add a great range of products and a willingness to source the product if not in stock all adds up to a great site. I have shopped here before and will shop here again. John.
Testimonial by Percy Carter 27-Feb-2014
Subject: Great Service

Great serviced as usual Greg, this time, faster than a speeding bullet. I order a 58mm Tiffin variable neutral density filter yesterday just after lunch and at 6.45am this morning I answered a knock on the door. There was my filter, just awaiting my signature. Talk about great service. thanks again. Perc
Testimonial by Kemal Sutama 1-Mar-2014
Subject: Excellent Service

I had good experiences ordering from P&V. Fast communication, quick order response, overall prompt services with great customer notification system. Highly recommended online photography shop.
Testimonial by Marilyn Walsh 12-Mar-2014
Subject: Thank you

I am very impressed with your web site but particularly your service. I e-mailed yesterday requesting information which was sent within approx half an hour. I placed an order and then received it today.!! I couldn't ask for more. The price was very competitive as well. Thank you for your great service - I have my husband's birthday present in plenty of time!
Testimonial by Michael Newman 25-Mar-2014
Subject: Very Impressed

Placed a phone enquirey for a Domke Filmguard bag, received a phone call back from Greg five minutes later advising the item was in stock. I set up an account on the website and ordered the item. Within 10 minutes I had received three emails, one advising the order had been received and the item was in stock, two advising the payment had been processed and three advising the item had been despatched. Well I cant complain about anything, excellent communications and very professional.... Thanks
Testimonial by William Dobson 27-Mar-2014
Subject: Acratech

Great product represented by a great company. answered all my questions and delivered promptly. When I had problems trying to select a bag for my tripod, Greg assembled a tripod and head and tried in several bags to give me a choice. Now that's service. Bill Dobson
Testimonial by Jan 9-Apr-2014
Subject: step down ring

Fastest delivery I have ever come across. You were also on the ball connecting the phone message to the Internet order . The 67 -52 works . Can't get that service in a store these days. I like and would use again.
Testimonial by Julie Blight 14-May-2014
Subject: Filters

Living in the Outback we purchase most of what we need on line. I purchased 2 x Filters for my EOS 70D Canon and am very happy with the excellent service and products, Thanking you kindly.
Testimonial by Steve McCoy 14-May-2014
Subject: Camera Bag

I would like to commend Photo & video on their excellent service. I needed a camera bag urgently,and ordered one about 9.30pm. I was informed early the next morning,the bag i had ordered was out of stock,expected date of new arrivals and an alternative product,which i accepted. I was informed that the new order had been dispatched within the hour. Thank you
Testimonial by Frank Lang 22-May-2014
Subject: Excellent service

Wish to thank Photo & Video for their excellent service. Placed an order late on Tuesday avo and recieved early Thursday morning. Items exactly as requested and really professionally packed. Only wish you had more to offer as this experience has been really satisfying and reassuring. Once again thanks. Regards, Frank
Testimonial by Amy 2 June 2014
Subject: The best service!

I Received the best service! The express delivery service is a simple thing that all companies should do! I got my item the next business day! Also, after I purchased my item online it was comforting to receive the email confirming my item was in stock and being sent out that day. Other businesses seem to be too lazy to do this. thanks Greg!
Testimonial by Justin Field 20-Jun-2014
Subject: quick turnaround

Really? I ordered my item 15mins ago and already I get an email saying the item is in stock and will be leaving today. Very impressed with the communication and service. In that 15mins I also checked a couple other items on the P&V website that I have been contemplating purchasing, and not only do they stock them, they are the same price or cheaper than the overseas websites, but more importantly have Australian warranties. Do you think I'll be using them again – YES! Well done P&V!!
Testimonial by Bradley Jackson 26-Jun-2014
Subject: Excellent Work!

Greg Smith and Team from Photo and Video provided me with excellent service when I ordered my new camera bag. I am thoroughly impressed with the website and the company's efforts to get me my product. Excellent work! Cheers, Brad.
Testimonial by Danni 22-Jul-2014
Subject: Order

I am very impressed with the efficient response time and easy website application and feedback tools. What web base system are you using to manage orders and feedback. Thank you so much its been a pleasure ordering from you.
Testimonial by Lyn 11-Aug-2014
Subject: Ordering from Greg

I have ordered goods online from Greg's site for many years. He has been extremely prompt in contacting me about the order. If the goods are not in stock, he does his utmost to get them in for me. Of all the online orders I put through in a year, Greg and his website is one of the best for outstanding service. The range of goods is awesome too!
Testimonial by Lorraine Jones 8-Sept-2014
Subject: Acratech ballhead and plate3

I couldn't ask for more-excellent service and prompt replies to my emails---Thanks Greg.
Testimonial by Sue 25-Oct-2014
Subject: Invoice 00009031

Thank You for sending me my Adaptor OM Lens to Canon EOS. Considering I had no idea what I wanted when I rang and had difficulty describing it the fact that I received a product that fits an old lens and my Digital Camera so that I can test an old Macro Lens is nothing short of amazing. The adaptor and postage came to what I was quoted and arrived in the time frame advised. Thank you for your efficient and knowledgeable assistance.
Testimonial by Lindy May 8-Dec-2014
Subject: Acratech & Manfrotto

Over a number of transactions during the year I've had nothing but outstanding service from P&V. Greg responds immediately to queries and will go to great lengths to answer questions about strange setups or potential issues. Dispatch is very fast, and goods always arrive well packaged and in good condition. One of the best online experiences!
Testimonial by Jardine Tome 12-Dec-2014
Subject: Super Service!!

Fantastic service, delivery speed amazing, especially considering I live in the middle of nowhere. Thanks for going above and beyond!!
Testimonial by Arthur Field 22-Feb-2015
Subject: Light Tent

Over the past couple of years I have made a number of purchases from Photo & Video. The service and from them cannot be faulted. Contact is very prompt and delivery is second to none.
Testimonial by Rod Thompson 21-Apr-2015
Subject: Service

Always fast and efficient, friendly and fair. I have been shopping with Photovideo for years (pre internet) and have never found fault. The prices are good-online competitive- and the bargains are better. Shopping with an Australian company at overseas prices, with very fast freight, cant be beaten.
Testimonial by Bruce Nicholas 23-APr-2015
Subject: gitzo tripod

Thank you for your advice ,and your service, quick and spot on thank you Bruce.
Testimonial by Rob Smith 23-APR-2015
Subject: Acrotech Gear

This store is one of the best I have ever dealt with. I know that if I put an order in it will be despatched within 24 hours (stock available) & if not a reason why. Have been ordering from here for years & Greg has never let me down. Always receive goods within 48 hors of order. Could not be happier
Testimonial by Rob Harland 7-May-2015
Subject: GT2532

Hi Greg - I ordered my tripod on Monday and received it on Wednesday,what more could I ask for,Thankyou, much appreciated, Rob
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Fantastic communications, great buy, fast delivery!! Thank you!!...

W. Roscoe HAMLYN HEIGHTS 3215 14-Feb-2005

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